Apprentice Support Engineer

308.00 - 384.00 GBP Weekly
08 Nov 2018
06 Dec 2018
Start Date
Apprentice Support Engineer
Location: Newmarket, Suffolk
Salary: Initially GBP308.00 per week (GBP16K) rising to GBP384.00 (GBP20K)
Hours: Monday - Friday 8.30am - 5.30pm

Our client is a telecommunications company based in Newmarket, Suffolk, specialising in providing telephony solutions along with landline, mobile and data services to the UK business market. Using their vast experience in the communications market, our client tailors' solutions for clients by utilising our partners' market leading products.

Due to expansion, our client currently has a position available for two apprentice engineers.

Duties Will Include:

Through both in-house and external training courses you will become proficient in the support of their telephony systems along with voice, mobile and data network support.
Initially as part of a team of six support staff you will be taking inbound customer service calls, raising and dealing with support tickets.
Customer visits, initially with trained engineers, to install new telephone solutions, perform maintenance visits on existing systems, install internet-based routers and firewalls and generally maintain any company provided voice and data solution.

To be considered for this role:

An interest in IT would be beneficial.
You will have good interpersonal skills and an ability to communicate effectively.
You will also need to be able to work effectively under pressure.

This Level 3 Apprenticeship is not only the equivalent to A levels but will also give you Engineering Council 'letters after your name' as an ICT Technician, it's the first step on the ladder to becoming a Chartered Engineer. This is a unique opportunity to receive really robust training as you gain experience in this fast-moving industry. After you have passed the Apprenticeship you will be enrolled onto a personal development plan where you will be sent on external, industry recognised courses, to further enhance your skill-set.

Please Note: Location of office means own transport is a must.

If you're the ideal candidate our client is looking for, then send in your CV today by clicking the APPLY button below.

Keywords: Apprentice Support Engineer, Support Engineer, ICT Technician, ICT Support Engineer, ICT, IT Support Engineer, IT Support

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