Business Administration/IT Support Apprentice (Level 2/Intermediate)

Employer Description

We provide comprehensive engineering services to all manufacturing and industrial sectors, both locally, nationally and internationally.

Our core service is machine moving and machinery installation. This can range from single machines being moved within an existing site to large scale factory and production lines being moved from one location to another, including moving countries.

Description of Vacancy

Looking for a motivated individual interested in a career opportunity with the world’s leading machine moving and installation company.

The role is designed to develop a career in IT and give the successful person the necessary skills to progress within the business.

Answering calls and logging tickets

Resolving basic software/hardware issues

Assisting the IT Manager with ordering new hardware/software

Assisting with desk moves

Providing telephone cover at the Head Office

Assisting with the development and implementation of new processes and ways of working to increase efficiency.

Hours

Monday - Friday

9am - 5pm

30 minutes for lunch

Skills Required

Excellent organisational skills

IT literate - Microsoft Word and Excel

Numerate and logical

Excellent organisational skills

Ability to work on own initiative

Personal Skills

Good written and verbal communication skills

Problem solving skills

Customer focused with a drive to ensure continuous improvement

Strength and conviction in decision making

Qualifications Required

Essential

Good level of education (3x GCSEs including Level C in English or maths)

Desired

A level qualification or equivalent

Training provided

On the job training with the employer whilst working towards the Apprenticeship Framework – consisting of the Intermediate NVQ Level, Technical Certificate and Functional Skills if appropriate.

Regular work based assessments/observations carried out by Kent Training & Apprenticeships Tutor Assessor, to determine competency and meet with Awarding Body standards.

Important Information

The employer has asked that you do not contact them direct. Doing so could jeopardise your application. You will be responsible for your travel expenses to and from your place of work. Therefore, you must have the means to get to your place of work on a daily basis whilst waiting for your first wages to be paid.

KT&A: Kent Training & Apprenticeships are part of Kent County Council and are a leading training organisation with nearly 30 years successful experience. KT&A specialise in high quality work-based training, delivered by qualified staff with personal experience of working in the skill area they teach.