Customer Service Apprenticeship

Recruiter
Key Training
Location
Gateshead, Tyne and Wear
Salary
£230 per week
Posted
05 Feb 2019
Closes
05 Mar 2019
Ref
NE11 0BF
Start Date
December
Duration
12-18 months

Apprenticeship summary

Working week

  • Monday - Friday 9.00am - 5.00pm Total hours per week: 37.50

Weekly wage

  • £230.00

Expected apprenticeship duration

  • 13 months

Apprenticeship level

  • Intermediate Level Apprenticeship

Vacancy description

Your key duties and responsibilities will be to:

  • Communicate with customers within your portfolio of accounts on a daily basis to ensure customer satisfaction and expectations are maintained
  • Project management, problem solving, commercial analysis and production of various reports
  • Raising orders and creating picking instructions based on customer request or VMI management
  • Maximise the opportunities to contribute to improvements in the profitability of the business such as charging for extras
  • Work in close conjunction with all other departments to ensure deliveries are OTIF, stock discrepancies resolved and information released to the factory is correct
  • Assist in ensuring that all employees joining the company in the Sales Department are trained and competent and that departmental KPIs are met

 

Requirements and prospects Desired skills

  • Ability to make efficient use of resources
  • Excellent people skills
  • Good numeracy and literacy skills
  • Sound knowledge of Microsoft and Excel packages
  • Ability to use own initiative
  • Ability to multi task
  • Ability to work independently and as part of a team

Personal qualities

  • Attention to detail
  • Punctual
  • Good time keeping skills
  • Excellent organisational skills
  • Committed
  • Strong work ethic

Desired qualifications

  • Good English and Maths skills as candidate will be getting a short test on these subjects
  • Good ICT skills

Future prospects

Once you have completed your apprenticeship, the employer will be looking to offer you a full time position within the company.

Things to consider

Please ensure you check the location of this vacancy as you will have to be able to travel here on a daily basis. 

Apply for Customer Service Apprenticeship

Already uploaded your CV? Sign in to apply instantly

Apply

Upload from your computer

Or import from cloud storage

Your CV must be a .doc, .pdf, .docx, .rtf, and no bigger than 1MB


4000 characters left

Marketing Communication

We'd love to send you information about Jobs and Services from UCAS by email.

All emails will contain a link in the footer to enable you to unsubscribe at any time.


When you apply for a job we will send your application to the named recruiter, who may contact you. By applying for a job listed on UCAS you agree to our terms and conditions and privacy policy. You should never be required to provide bank account details. If you are, please email us.

Similar jobs

Similar jobs