Apprentice Lettings Office Administrator

Location
Gravesend, Kent
Salary
£3.90 per hour
Posted
14 Mar 2019
Closes
14 Apr 2019
Ref
KT&A2327
Specialism
Administration
Sector
Unspecified
Start Date
Immediate
Duration
Undisclosed

Employer Description
Balgores is an award winning independent estate agent specialising in residential sales, lettings and property management.

Balgores open their Gravesend branch in June 2015 and has successfully grown to become market leading in the area.

Description of Vacancy 
This exciting opportunity is for someone looking to get into the property sector.

This position will allow the candidate to work at Balgores and learn how the sector works.

You will be working in a busy vibrant office. Your job includes greeting clients at the office answering calls from tenants and landlords, sending out canvassing material to attract new landlords, managing post and communications, carrying out all aspects of office administration and supporting lettings staff where required.

Full training will be provided.

We are looking for someone to complete general office duties and to offer support to our Lettings Team. Some of the duties included will be:-

Greeting and speaking to customers 
Answer telephone enquiries 
Maintaining customer records 
General filing and data updates 
Act as customer service contact for both Tenants and Landlords 
Contacting customers to arrange and manage viewings 
Respond to all communication from our clients. 
Be responsible for ensuring there are sufficient stocks of property details 
Assist in creating marketing collateral 
Supporting social media releases 
Office filing, printing and data input 
Perform referencing on applicants. 
All other general office administration

Wage
£3.90 per hour

Hours
Mon –Fri
8.30am – 6.00pm

Sat
8.30am – 5pm

1 Day Off in the week
Employees are required to work Saturdays.
1 hour paid lunch

Skills Required 
IT literate,
Excellent communication skills, written and verbal
Confident with dealing with Tenants and Landlords.
Ability to drive preferred

Personal Qualities 
Strong interpersonal skills
Excellent phone manner
Team player
Conscientious
Ambitious
Loyal
Hard working
Willing to learn
Smart appearance.

Qualifications Required
Maths & English A-C

Training Provided
On the job training with the employer whilst working towards the Apprenticeship Standard – consisting of the Intermediate NVQ Level, Technical Certificate and Functional Skills if appropriate.

Regular work based assessments/observations carried out by Kent Training & Apprenticeships Tutor Assessor, to determine competency and meet with Awarding Body standards.

Additional Details
As of 1st April 2018, the NMW for Apprentices is £3.70 per hour. This applies to 16 - 18 year old Apprentices and those aged 19 and over in the first year of their Apprenticeship. For all other Apprentices the Apprentice National Minimum wage appropriate to their age applies.

The wage for Apprentices applies to both time spent on the job plus time spent in training.

As of 1st April 2018, the NMW for Apprentices is £3.70 per hour. This applies to 16 - 18 year old Apprentices and those aged 19 and over in the first year of their Apprenticeship. For all other Apprentices the Apprentice National Minimum wage appropriate to their age applies.

The wage for Apprentices applies to both time spent on the job plus time spent in training.

Important Information
The employer has asked that you do not contact them direct. Doing so could jeopardise your application. You will be responsible for your travel expenses to and from your place of work. Therefore, you must have the means to get to your place of work on a daily basis whilst waiting for your first wages to be paid.

KT&A: Kent Training & Apprenticeships are part of Kent County Council and are a leading training organisation with nearly 30 years successful experience. KT&A specialise in high quality work-based training, delivered by qualified staff with personal experience of working in the skill area they teach.

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