This Southwest based specialist care provider is looking to recruit an Administration Assistant. Main Duties and Responsibilities: 1. To assist in the efficient administration and record keeping of all residents. To assist in checking resident's accounts and assisting in credit control. 2. To assist in ensuring staff personal and training files are kept up to date. To assist in sending out reference forms in respect of new staff. 3. To assist in dealing with enquires, keeping a record of them and ensuring brochures are promptly sent out. 4. To assist with answering the telephone and dealing appropriately with all incoming calls. 5. To assist with opening the daily post and filing and organising any relevant material. 6. To assist in the preparation of letters and reviewing and updating forms used by the home. 7. To assist in keeping accurate records relating to the residents, for example their hairdressing account, chiropodist's account and personal allowance. 8. To assist in the management of finances of the home and maintain up to date databases. 9. To assist in sending invoices and the management of fee payments. 10. To assist in keeping various office files in good order and to demonstrate a high standard of systematic routine, order and organisation. 11. To assist in sympathetically relating to the residents and dealing with their enquiries. 12. To perform any such duties which may be reasonably expected of the Postholder. It is an essential requirement of the post that confidentiality of information is fully respected. Complete honesty in the handling and record keeping of finance will be expected. The nursing home office receives a whole range of personal and telephone contacts and a kind, pleasant and professional manner will be expected.