Apprentice Service Delivery Analyst

1 day left

Recruiter
University of Portsmouth
Location
Portsmouth
Salary
£22,214.00 - £25,728.00 annual salary
Posted
10 Jan 2018
Closes
23 Jan 2018
Ref
VAC001342568
Specialism
IT
Sector
Unspecified
Role Type
Apprenticeship
Start Date
February
Duration
Permanent
Annual wage £22,214.00 - £25,728.00

  • Working week 4 days at work, 1 day at University

    Total hours per week: 37.50

  • Apprenticeship duration 3 years

  • Possible start date 12 Feb 2018

  • Date posted 10 Jan 2018

  • Distance 42.3 miles

  • Apprenticeship level Degree Level Apprenticeship

  • Reference number VAC001342568

  • Positions 1 available

  • Requirements and prospects Desired skills

    Essential-

    • Clearly demonstrated good skills & abilities (not necessarily from an educational background) covering the ‘Key Responsibilities' as described in the Job Description section in the application pack.
    • Good verbal and written communication skills (by phone, email or face-to-face)
    • Ability to plan, prioritise and organise workload as part of a team or individually
    • Ability to resolve problems adopting appropriate procedures
    • Abilities in implementing previously unknown new systems, technologies or processes.

    Desirable-

    • Show some ability to receive, understand and convey complex conceptual ideas or complex information which may be highly details, technical or specialist
    Personal qualities

    Essential-

    • Desire to learn new skills
    • Proactive and innovative
    • Ability to remain calm in demanding situations

    Desired-

    • Ability to proactively resolve technically challenging assignments
    Desired qualifications

    Essential-

    • 5 GCSEs at grade C or above incl English and Mathematics or an IT related qualification
    • HND (or equivalent) in IT discipline

    Desirable-

    • ITIL Foundation Certification
    • Microsoft Certification/Accreditation in a relevant discipline
    Future prospects Qualified Service Delivery Analyst

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