ICT Support Technician - Project Manager Apprentice

Recruiter
Just IT Training Ltd
Location
London
Salary
£16,000.00 annual salary
Posted
31 May 2018
Closes
26 Jun 2018
Ref
VAC001407236
Sector
Unspecified
Role Type
Apprenticeship, Higher
Start Date
June
Duration
Permanent
Annual wage £16,000.00

  • Working week Monday - Friday, 9am - 5:30pm

    Total hours per week: 37.30

  • Apprenticeship duration 20 months

  • Possible start date 27 Jun 2018

  • Date posted today

  • Distance 46.8 miles

  • Apprenticeship level Higher Level Apprenticeship

  • Reference number VAC001407236

  • Positions 1 available

  • Requirements and prospects Desired skills
    • Ability to work independently and maintain a high degree of self-motivation
    • Team work skills
    • Organisational skills
    • Effective communication skills / client management skills
    • High proficiency in English; both spoken and written
    • Good written and spoken communication skills
    Personal qualities
    • Adaptability and flexibility
    • Professionalism
    • Positive attitude and energy
    • Mature, calm person
    • Confident in using computers and the internet
    • Enthusiastic about learning technical IT skills in a professional business environment
    • Be keen to work in a team
    • Customer service experience
    • Hobbyist interest in ICT
    • Experience in hardware PCs regarding building and troubleshooting
    • Experience in deploying Windows 8.1
    • Following detailed sets on instructions
    • Ability to thoughtfully discuss on improvements to policies and procedures; write changes and implement changes.
    • Provide in person, desktop support and troubleshooting
    • Proficiency in managing the ticketing system and user creation with OSDM and Voyager
    • Technical knowledge and experience of computing
    • Enthusiasm to work on Windows 7 60-680 certification
    • Experience in liaising with third party support companies
    Desired qualifications

    To be an ICT Technician - Project Manager Apprentice, you will need to have passed a Apprenticeship Level 3, CompTIA A+ certification, GSCE grades of C or above in English, Maths and ICT. Exceptions can be made for exceptional candidates without these qualifications

    Future prospects

    This 20 month Apprenticeship has a salary of £16,000 per year with an opportunity to increase to £20,000.

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