Privacy and Cookie Policy

Privacy and Cookie Policy – how we may use your personal information

UCAS Media are committed to protecting the personal information provided to us and recognise the importance of being clear about what we collect and how and why we use and retain it. To make this policy clear and easy to use, please select and read the relevant sections below.   

This policy is effective from 25th January 2016 and applies to personal information we may process when you visit or use the services of this website as a Job Seeker or Recruiter. This could mean creating a profile or Account, uploading a CV, just browsing or contacting us. If we make any changes to this policy, we will let you know by revising the updated date, placing a banner on the homepage of the website, or contacting you by email.

Who we are and how to contact us

All personal information provided by you through this website is controlled by UCAS Media, who are responsible for taking care of your personal information in line with the Data Protection Act 1998 (DPA). Their registered office is Rosehill, New Barn Lane, Cheltenham, Glos, GL52 3LZ.

How to contact us
If you have any questions about the use of your personal information, please contact us in any of the following ways:

What is Personal information?

Personal information is information alone or combined with any other information we may hold that can identify you.  This can include your name, hometown, email address or current place of study or recruitment organisation.  We do not consider Personal Information to include information that is anonymised so that it does not allow you to be identified.

Job Seekers - What Personal information we collect and how we use it

When you visit our website we ask you for information to enable you to create an account, search and apply for suitable vacancies, recruiters to be aware of your skills and job preferences or to contact us. As a result, we may collect the following personal information;

  • If you create a profile or account – your name, email address, password, home town address, if and where you are in your education journey and your recent or current qualifications, your preferred job and location and any specialisms or sectors.  We will hold the CV you upload, whether you are happy for recruiters to see you profile and CV and the names of those you don’t.  
  • If you search for a job and engage with the recruitment process – your preferred job and location, or if you confirm we can track you, your geographical location.  We will also save the details of vacancies you add to your shortlist.
  • If you chose to upload your CV or apply for a job – if you provide your consent within your profile, your CV will be made available to third party recruiters and prospective employers. You can opt-in or opt-out of making your CV and profile visible to 3rd parties at any time by amending your settings within your profile.
  • To receive and manage your jobs searches by email or social media – your name, email address, job, location/sector, and your marketing preferences.
  • To tell you about changes to this privacy policy – your name and preferred contact details.
  • If you are happy for to be kept informed by email about things like forthcoming events, training or career opportunities and relevant services that we think may be of interest to you – your name and email address.  If we see you have not visited our site for a while, we may contact you by email to remind you about our services and to keep your information up to date. 
  • If you chose to “opt in” or “opt out” of receiving marketing information – your name and contact details and choices.
  • If we ask your opinion about our services such as asking you to provide feedback about this website or our services – we collect your contact details and any personal information you provide.
  • If you correspond with us - for example; by email, telephone or social media – we may record the information you provide.

If any of your personal details change, it is important that you update your account straight away so that we keep your personal information accurate and up to date.  You can do this by logging into your Account and amending relevant information or uploading a replacement CV.


All about cookies (including how to disable them)

A cookie is a small file, typically of letters and numbers, downloaded on to your device when you visit our website so that it operates in a way you are expecting it to.  We only use session cookies for the functionality of this website and you are able to disable these cookies but this may result in loss of functionality, such as being able to enter your information, move from page to page or submit a request to attend an event.   We do not use cookies to collect any personal information about you.

What is a session cookie?

A session cookie is stored in a computer's memory during your browsing session and automatically deleted when the browser is closed.   They do not collect any other information from your computer.  Below is a list of Session cookies that allow the website to function.

Name of cookie:

Privacy information:

Set by: AdTech (3rd party)

Type of cookie: session

Lifespan: during your browsing session only

Purpose: Controls the time and locations where ads appear, tracks the number of ads on our website and enables those ads to work on mobile devices such as smartphones or tablets.

For more information about cookies and how to disable them, please visit click here.

Other websites you may be able to access from this one

Our website and privacy policy may contain links to other websites operated by other organisations or other websites operated by UCAS (such as: or ). When you click any of these links and leave our site you will see this image .We cannot be held responsible for the protection and privacy of any information you provide whilst visiting other sites. This privacy policy applies to this website only. Please make sure you read the privacy policy of the website you are visiting.

Sharing your personal information with others

The information we share with others will be the minimum necessary to enable them to provide a service to you. This includes;

  • To UCAS employees who deal with the delivery of the UCAS career finder service to manage the website or to provide you with any information or services you are happy to receive.
  • To the recruiters, prospective employees who enter into an Agreement with us to use our website for the purpose of recruitment, where you have opted-in to make your details or CV available to search.
  • To training providers responsible for the delivery of courses, who have entered into an agreement with us to use our website for the purposes of offering training, where you have opted-in to make your details or CV available to search.
  • To UCAS if you chose to engage with UCAS social media, such as through the UCAS Facebook page or Twitter account.
  • To our suppliers engaged in supporting the delivery or management of the website, including those who may undertake a survey on our behalf.
  • Where we are required to do so by law or we have your consent.


How long we keep your personal information and its security   

All personal information we hold about you is subject to the controls of our data protection and retention policies and will be kept for;

Job-seeker: two years from the last time you visited our website. 

Recruiter: seven years after you have accessed our services or a zero account balance.

Where will my personal information be kept? 

We take steps to make sure we hold your personal information securely and share it with people or organisations who need to access it. This includes maintaining Information Security standards in line with the international standard ISO 27001:2013.

We also make sure any personal information we need to transfer to other organisations to provide our services commit to keeping your personal information secure and solely for the purposes it was provided.


When you create a profile, you will be asked to choose a password to enable you to revisit your profile and account. You must take care to keep your password secure and should not disclose it to anyone. We will not be liable for any loss or damage suffered by you as a result of you sharing your password with an unauthorised third party.  

All about our Marketing

We ask for your consent when you create your profile to receive further information from UCAS Media that may be of interest to you from about us or other related 3rd party organisations.  We do not provide you details to any 3rd party for marketing purposes.  You can change your marketing preferences at any time by re-visiting the ‘marketing preferences’ section of your account.   

Each time you receive marketing information from UCAS Media, you will be asked if you are still happy to receive it.  You can however stop us from contacting you at any time, please see the “how to stop marketing” section below. 

How to stop Marketing

You can stop UCAS from contacting you for marketing purposes using any one of the ways below;

  • Amending and saving your preferences within your account on the website;
  • Replying to any opt out instruction detailed within each communication you receive from UCAS Media; or by emailing:  

Display marketing and how to switch it off

We also use Google, Twitter and Facebook remarketing features which supports promotion of our services you have shown an interest in, if you have subscribed to Google, Twitter or Facebook. This may be based on anonymous information collected by cookies when you visit our website. This includes things like your mobile device location (if location features are turned on), browser cookie ID, mobile device identifier, hashed (anonymous) email address, and IP addresses. This helps us provide you with relevant adverts relating to UCAS if you have a Twitter, Facebook or Google account. You can opt out of audience advertising by:

  • Unchecking the box in your Twitter or Facebook account settings that says, Tailor ads based on information shared by ad partners, and opting out of Google’s use of cookies by visiting Google’s Ads Settings. This will not then match your account to information with us to tailor adverts for you.
  • Turning on the Do Not Track setting in your web browser so that Twitter or Facebook do not match your account to browser-related information to tailor our ads for you.
  • Enabling the Limit Ad Tracking setting (on iOS devices) or the setting to Opt out of Interest-Based Ads (on Android), so that Twitter or Facebook do not tailor our adverts for you by matching your device to information from partners.

Further details about cookies which are set when you use this website, including how to disable them can be found in the ‘all about Cookies’ section of this policy.

Access or amendments to your personal information

The DPA provides you with the right to request a copy of the personal information that we hold about you. If you want to make a request please put your request in writing by post or email using either of those contact details in section 10 above.  There is a fee of £10 payable to UCAS. A cheque for this amount should be sent to UCAS when your request is made.

You may also request that we amend or remove your records held by UCAS Media Limited at any time. To do so, please email

Changes to this privacy and cookie policy

We will regularly review this notice to ensure it reflects the personal information that we may request from you, and how it may be used.  The date of subsequent revisions are recorded at the beginning of this notice and an alert banner will be placed on the home page of this website.