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NHS Apprentice Administrator

Employer
Lifetime Training
Location
Cambridge
Salary
£10,689 per year
Closing date
1 Jul 2022

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Job Details

Main duties of the job:

- An excellent telephone manner

- Basic computer skills

- Good communication and inter-personal skills

- Able to work to deadlines

- Able to carry out tasks following instructions.

- Be able to demonstrate commitment to high quality care and service provision.

- Also have 4 GCSE's grade D/4 or above including maths & English or equivalent.

You will receive on the job training and support to achieve the Level 2 Customer Service Practitioner Programme. Our apprenticeship scheme is an ideal opportunity for you to earn while you learn.

The successful candidate will be supporting the directorate with all the administrator skills.

This is your chance to be the part of the future NHS. If you already hold this qualification and/or have not been a resident in the UK for three years you will not be eligible for this position.

Detailed job description and main responsibilities:

- Undertake a range of clerical duties including, filing, photocopying, typing, scanning and uploading, franking of post.

- Accurately input and retrieve data on the relevant electronic system, in a timely manner in line with the standard operating procedures.

- Ensure good customer service by providing a professional and effective service by dealing with queries from service users, carers or staff in person or on the telephone, convey messages and transfer calls as necessary while maintaining confidentiality at all times.

- Arrange meetings as and when required.

- To communicate effectively and liaise with a wide range of staff, service users, and visitors.

- Use electronic patient records as appropriate and as instructed, maintaining confidentiality at all times.

- Provide a high quality reception service, receiving visitors and booking rooms.

- Typing of letters, summaries and reports.

Company

Lifetime provides award-winning apprenticeship programmes and expert strategy advice. We are specialists in delivering apprenticeships across the Business Services, Management, Health and Social Care, Early Years, Active Leisure, Hospitality and Retail sectors between levels 2 to 5. We’ve developed through organic growth and strategic acquisitions over the last 25 years to become the UK's largest national provider of apprenticeships. We support over 20,000 learners a year, using our extensive knowledge and robust resource. Our team of over 1,000 employees ensures that we provide high quality, national coverage. Lifetime's Head Office houses our Operations 'Support Hub', while our delivery teams of Regional Trainers, English and maths Tutors, Area Managers, and Quality Improvement Coaches are field-based throughout the UK. This ensures that we can offer nationwide coverage with local delivery.

Find Us
Website
Telephone
0333 014 3669
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