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IT Support Apprentice with Squire Patton Boggs

Employer
BPP PROFESSIONAL EDUCATION
Location
London (Greater)
Salary
Competitive - 35 hours per week
Closing date
10 Jul 2022

View more

Specialism
IT
Sector
Law
Role Type
Apprenticeship, Advanced
Start Date
September
Duration
18-24 months

Job Details

Duration of Apprenticeship:

24 months

Job Description:

  • Supporting with PC-based and telecommunications issues
  • Acting as a point of contact for IT support queries
  • Maintaining records of support requests and ensuring requests are responded to suitably
  • Speaking to other members of the Technology department to help resolve issues that cannot be resolved locally Providing support for hardware within the office including PCs, laptops and printers
  • Assisting with the development of best practices and procedures and sharing knowledge with the team
  • Supporting with the roll out of technology projects
  • Keeping an accurate and up to date log of hardware including PCs, laptops and printers

Training Provided:

As an Information Communication Technician with BPP, you will complete the Information Communication Technician Level 3 Apprenticeship. Upon successful completion of the apprenticeship, you will achieve the CompTIA A+ certification.

This programme is delivered through a combination of online teaching, coaching and workplace development, in addition to a range of other sessions to ensure that you progress as a well-rounded Information Communication Technician.

Qualification Requirements:

Minimum of 3 A Levels at grade C and 5 GCSEs at grade 4 including English and Maths or equivalent qualifications.

Personal Qualities & Skills:

  • Attention to detail
  • Effective communicator
  • Organisation
  • Team player
  • Motivated to learn and develop
  • Working knowledge of Microsoft Office applications including Word & Excel Interest in Microsoft Windows
  • Experience using PC-based systems and mobile devices
  • Understanding of the importance of good customer care

Future Prospects:

This is just the start, upon successful completion of your Level 3 Information Communications Technician Apprenticeship you will be considered to complete the Level 6 Digital and Technology Solutions Professional Degree Apprenticeship to become a specialist in a choice of areas including software, cyber security, data analysis and cloud infrastructure.

Company

About BPP Professional Apprenticeships

BPP is one of the UK’s largest providers of professional apprenticeship training. They work closely with some of the UK’s leading employers including RBS, EY and Starbucks to create unique opportunities for apprentices.

Who Are BPP Professional Apprenticeships?

BPP have been delivering professional qualifications for over 40 years. Training over 80,000 leaners each year, across areas including law, management, accountancy, insurance, banking, nursing, healthcare and more.

What BPP Professional Apprenticeships Offers

BPP's programmes are developed in partnership with employers and respected professionals. Their programmes offer recognised professional qualifications, with a clear pathway from one level to the next – all the way up to chartered status. Regardless of position, almost anyone can get involved. From entry-level talent, to the most senior leaders. Through an apprenticeship you’ll have the opportunity to develop a stronger, wider and deeper skill set. 

Training

Once you’re on your apprenticeship, you will be surrounded by BPP’s experts. Including dedicated Coaches who will support you through your journey, and Tutors who will provide their expertise on your chosen course. BPP’s flexible delivery blends digital learning with a face-to-face approach, and in some cases peer-to-peer learning, to help minimise disruption in your working environment.

Company info
Website
Telephone
0161 244 6471
Location
BPP 5TH FLOOR, ST JAMES' BUILDING
79 OXFORD STREET
MANCHESTER
MANCHESTER
GREATER MANCHESTER
M1 6FQ
GB

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