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ICT Apprentice

Employer
Lifetime Training
Location
Needham Market
Salary
£260 per week
Closing date
13 Jul 2022

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Specialism
IT
Sector
Technology
Role Type
Apprenticeship
Start Date
Immediate
Duration
12-18 months

Job Details

Purpose of the job: The ICT apprentice will have a range of duties in their own area assisted by an

officer. They are expected to work both with supervision and independently. The ICT Apprentice will

be involved in resolving routine ICT issues and contributing to new programmes and projects.

Duties

1. Support a user base of 1000 end users via telephone, call logging system and e-mails, with some onsite work.

2. Office 365 console administration.

3. Problem solving and workflow management.

4. Set up and configuration of Smartphone devices. Ensuring users can get emails on the device, can use the Office apps and can use the mobile as a Wi-Fi hotspot.

5. Cabling and connectivity and Mobile One Time Password (MOTP) console administration.

6. Active Directory administration: create new user accounts, amend permissions, and reset network and applications passwords.

7. Perform various stock check requests as advised by senior's requests.

8. Meet and greet our user base. Perform scheduled appointments and tasks.

9. To meet all learning commitments of the apprenticeship as directed by your line manager, the

apprenticeships manager or the learning/training provider. Assigned qualifications and an end point assessment must be completed. This can include presentations, portfolios, units of assessment and exams.

10. The Apprentice will carry out their duties and any ad hoc requests that come from the Senior or Officers, with accuracy and professionalism.

Company

Lifetime provides award-winning apprenticeship programmes and expert strategy advice. We are specialists in delivering apprenticeships across the Business Services, Management, Health and Social Care, Early Years, Active Leisure, Hospitality and Retail sectors between levels 2 to 5. We’ve developed through organic growth and strategic acquisitions over the last 25 years to become the UK's largest national provider of apprenticeships. We support over 20,000 learners a year, using our extensive knowledge and robust resource. Our team of over 1,000 employees ensures that we provide high quality, national coverage. Lifetime's Head Office houses our Operations 'Support Hub', while our delivery teams of Regional Trainers, English and maths Tutors, Area Managers, and Quality Improvement Coaches are field-based throughout the UK. This ensures that we can offer nationwide coverage with local delivery.

Company info
Website
Telephone
0333 014 3669

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