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Apprentice Customer Service Team Leader

Lifetime Training
£404 per week
Closing date
14 Jul 2022

View more

Sales / Customer Service
Role Type
Apprenticeship, Advanced
Start Date
12-18 months
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Job Details

As an Apprentice Customer Service Team Leader at Paddy Power you will be working towards the Customer Service Specialist Level 3 qualification alongside your daily roles and responsibilities.

Your daily roles and responsibilities will include;

- Stepping up and guiding operations in the absences of the Shop and Assistant Manager.

- Being responsible for all shop operations including opening and closing procedures.

- Taking and processing bets.

- Keeping and maintaining shop presentation standards.

- Ability to adapt to different situations while staying completely customer obsessed.

- Play by the rules by complying with Social Responsibility duties.

As an employee of Paddy Power you will receive some fantastic benefits;

- Birthday leave!

- Clear pay scale; get paid more as you progress.

- Quarterly shop team bonus!

- Shop manager development programme.

- Big Christmas party night out and Grand National drinks.

- Four face-to-face counselling sessions.

- Free Parking

Due to the nature of the role all suitable candidates will be aged 18 and over.

Please note that all successful candidates will be taken through in-depth background checks to fulfil the needs of their contract.


Lifetime provides award-winning apprenticeship programmes and expert strategy advice. We are specialists in delivering apprenticeships across the Business Services, Management, Health and Social Care, Early Years, Active Leisure, Hospitality and Retail sectors between levels 2 to 5. We’ve developed through organic growth and strategic acquisitions over the last 25 years to become the UK's largest national provider of apprenticeships. We support over 20,000 learners a year, using our extensive knowledge and robust resource. Our team of over 1,000 employees ensures that we provide high quality, national coverage. Lifetime's Head Office houses our Operations 'Support Hub', while our delivery teams of Regional Trainers, English and maths Tutors, Area Managers, and Quality Improvement Coaches are field-based throughout the UK. This ensures that we can offer nationwide coverage with local delivery.

Find Us
0333 014 3669
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