All 2022 apprentices to receive a £2500 sign on bonus upon starting an apprenticeship with Microsoft.
In response to the cost of living crisis, Microsoft want to ensure all members of staff are supported financially. Apply today and join an organisation who care about you and your future.
In this role, you'll manage your tickets to ensure timely delivery of your priorities, troubleshooting problems before getting out into the Data Centre to fix the troublesome hardware - all before a customer ever notices there's a problem. You will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. Empowering Billions!
You know what Microsoft do, but do you know what they can do for you? An apprenticeship at Microsoft sets you on the path to your future career at an organisation that believes in nurturing talent.
As a global organisation, Microsoft have many different customer types to provide their many services to – they call these 'Business areas'. In your role you will be located within the Cloud Operations and Innovation centre. This is everything to do with looking after and maintaining data centres, and innovating through tech - for example becoming Carbon Neutral and sustainable.
You will work as part of a team to...
- Schedule and prioritise tickets to efficiently fix problems according to business need
- Solve problems - troubleshooting to ascertain the issue with the hardware –
- Replace or fix broken hardware as and when required to solve the problem
- Spend the majority of your time out in the Data Centre, actively fixing Microsoft hardware
- Shadow more Senior Data Centre Technicians to learn technical knowledge
- Understand Microsoft processes to ensure maximum efficiency
To be successful at Microsoft you must…
- Have a growth mindset
- Be adaptable and embrace change
- Love to work in a fast-paced environment
- Be a great communicator
- Have a desire to learn
Be a team player
To be successful in this role you need….
- Hands on experience using technical equipment
- To be comfortable on their feet
- To be able to follow guidelines
- To pay attention to detail
- To be able to effectively manage both time and work priorities
- Excellent written and verbal communication skills
You will study for a Level 3 ICT qualification over this 18 month apprenticeship. You will spend 80% of your time learning on the job, and 20% working towards your apprenticeship. Microsoft want all of their apprentices to achieve their full potential. After your Level 3 apprenticeship they’ll work with you to find the best next step. That might be a permanent role, or a chance to progress to a degree level apprenticeship. Progression isn’t guaranteed, but Microsoft offers a world of opportunities for high performers.
Microsoft can't achieve their mission to empower everyone on the planet to achieve more unless their employees can do their best work. Their perks, benefits, and everything between are essential to their success. Some small, some large, all necessary. Microsoft offers its apprentices:
- Generous time away
- Discounts on products and services
- Giving programmes
- Access to wellbeing programmes
- On-site fitness centre at a discounted rate at Thames Valley
- Educational resources
- Maternity and paternity leave
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, colour, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable adjustments due to a disability during the application or the recruiting process, you will be given multiple opportunities to notify the GetMyFirstJob team during your application and we will be happy to discuss suitable arrangements with you directly.
Microsoft operate in a Hybrid Working environment. In simple terms, this means your working life can be split between home and your contracted place of work. As an apprentice you and your manager are empowered to find the flexible balance that works for you. Trips to your contracted place of work will be required from time to time.
*PLEASE NOTE: you can only apply to ONE role in the 2022 Microsoft Apprenticeship Programme and we will only consider your first application. If you submit more than one application this could delay our ability to process this. Please ensure you apply to your first choice Microsoft Apprenticeship Programme only*