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Business Admin Apprentice

Lifetime Training
£14k per year
Closing date
29 Jun 2022

View more

Business / Management
Role Type
Apprenticeship, Advanced
Start Date
12-18 months
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Job Details

At DX you will be working towards a Business Administrator Level 3 Apprenticeship standard over the course of 15 months.

Role summary:

To support the Shift Manager in completion of daily driver pre-briefs to ensure high standards of Customer service and driver compliance with all operational processes. This role is essential in ensuring our divers are fully prepared on the road enabling them to give our customers the best service experience.

Key responsibilities:

- Ensure that all drivers report to pre-brief; structure driver returns to Service Centre so that Customer delivery and collection performance can be effectively managed.

- Complete performance management process with Drivers to include analysis of all failed deliveries and collections for DXE Customers.

- Conduct system driven interrogation process of complete Service Centre delivery and collection performance using DXNS databases.

- Ensure that returned documentation is correct and reconciled against that expected to protect revenue and support accurate billing.

- Validate that all assigned delivery and collection points have been attended according to schedule; challenge all performance exceptions prior to Driver departure.


Lifetime provides award-winning apprenticeship programmes and expert strategy advice. We are specialists in delivering apprenticeships across the Business Services, Management, Health and Social Care, Early Years, Active Leisure, Hospitality and Retail sectors between levels 2 to 5. We’ve developed through organic growth and strategic acquisitions over the last 25 years to become the UK's largest national provider of apprenticeships. We support over 20,000 learners a year, using our extensive knowledge and robust resource. Our team of over 1,000 employees ensures that we provide high quality, national coverage. Lifetime's Head Office houses our Operations 'Support Hub', while our delivery teams of Regional Trainers, English and maths Tutors, Area Managers, and Quality Improvement Coaches are field-based throughout the UK. This ensures that we can offer nationwide coverage with local delivery.

Find Us
0333 014 3669
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