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Data Admin / Sales Support Office Apprentice

QA Apprenticeships
SL0 9HW, Iver
£15,000 - £17,000 per annum.
Closing date
17 Jul 2022

View more

Technology, Telecommunications
Role Type
Apprenticeship, Advanced
Start Date
12-18 months
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Job Details

Employer description:

Established in 1992, Talking Business Limited is the leading Office Supplies company in the Bucks area. Since we formed, Talking Business has concentrated on being the total office solution. Our network extends across the UK serving businesses, organisations & education providers. 

The Talking Business Group is made up of three companies, Office Supplies, Telecommunications & Education Supplies. 

With over 25 years’ experience in IT communications, Talking Business provides converged technology & IT Support for small to medium-sized businesses and the education sector. 


Talking Business has supported Apprentice's for some years now. An apprenticeship position has opened for a Sales Support Assistant to join our team... exciting! 

We seek an ambitious and energetic individual to join our fun and positive team. 

We are an Office Supplies company celebrating its 25th year in business. 

Main role: 

The role will include contributing to sales office objectives of client satisfaction and retention by providing data and administrative support to the sales office, intermediaries and clients. To positively promote our company both pro-actively and reactively with a goal of increasing the performance within your dedicated team. 

Key responsibilities:

  • Answer phone calls
  • Produce customer contract price lists
  • Produce individual quotations 
  • Input phone orders as they are placed
  • Use initiative to source non-standard products
  • Send latest promotions to dedicated customers
  • Follow up latest promotions sent out with a view to increasing sales
  • Input new contracts for dedicated customers
  • Investigate queries on invoices
  • Check and if required chase deliveries from DDC to dedicated customers
  • Set up new customers
  • Make contact information amendments for dedicated sales representative
  • Investigate any problems or complaints from a dedicated customer, escalating to Account Manager if required
  • Check all orders and deliveries for Customers put on the Red Alert list
  • Other ad hoc duties 

Desirable skills and Personal qualities: 

  • The successful candidate will have a can-do attitude
  • Interest in developing your career to continue your growth and success
  • Punctual
  • Positive attitude
  • Hardworking 

Entry Level Requirements: 

The entry requirements for this programme are as follows:

  • 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject
  • GCSE Maths and English (or equivalents) at grades 3+ (D or above)
  • Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship in a similar subject

Experience (if the learner can’t meet the qualification requirements): 

  • Those working in a role (for at least 6 months) where data is used on a regular basis and able to demonstrate working towards Level 2 in Maths and English.

If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. 

Find out more here:


£15,000 - £17,000 per annum. 

Future prospects: 

We commit to all our apprentices’ personal progression and dedicate our time to the development of your skills to help you achieve your goals with ample career progression. 

Important Information: 

QA’s apprenticeships are funded by the Education & Skills Funding Agency (ESFA), an executive agency of the Department for Education. 

To be eligible for a Government funded apprenticeship you must have lived in the UK or European Economic Area (EEA) for the last 3 consecutive years. 


QA Apprenticeships is the first Ofsted 'Outstanding' rated IT apprenticeships provider, as well as 3-time consecutive winner of Apprenticeship Programme of the Year (2012, 2013 and 2014). According to Ofsted, we deliver "world-class" apprenticeship programmes with "exceptionally well qualified" staff. Most of our apprentices "deliver a high standard of work for their employers and exceed expectations, often finding better ways of working and reducing costs".

Why choose QA Apprenticeships?

  • The first IT apprenticeships business rated Ofsted Outstanding
  • 100% of QA apprentices have jobs from day one of their 12–14 month apprenticeship programmes
  • 94% of QA apprentices secure permanent employment after completing; this is 20% higher than the national average (National Apprenticeship Service 2012)
  • We have won the coveted Apprenticeship Programme of the Year award for three consecutive years at The Learning Awards 2012, 2013 & 2014
  • Leading apprenticeship partner for Microsoft, Oracle, HPE, Cisco and Association of Project Management


Find Us
Rath House 55-65 Uxbridge Road
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