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IT Support Apprentice

Employer
LDN Apprenticeships
Location
SK14 4BN, Hyde
Salary
15000
Closing date
20 Jul 2022

View more

Specialism
IT
Sector
Technology
Role Type
Apprenticeship, Advanced
Start Date
Immediate
Duration
12-18 months

Job Details

Role

IT Support Apprentice at Valetech

 

Description

Due to the growth of the business, Valetech are looking for an ICT Apprentice to join their team. You will be working as part of the IT Helpdesk to resolve issues and provide solutions/guidance to Valetech customers based in the UK.

 

Key Responsibilities

  • Providing 1st/2nd line technical support, answering support queries via the ticketing system, email and telephone.
  • Primarily supporting customers remotely but occasionally working at the customer's premises when required.
  • Respond to requests for technical assistance and service requests, resolve issues and keep customers informed of progress.
  • Build, test, and configure new equipment to order specifications
  • Carry out client system checks, and report to managers where necessary.
  • Continue to develop skills and knowledge relevant to the supported systems.
  • Carry out instructions given by managers in line with business requirements.

 

Entry Requirements

You’ll need to attend an online Zoom screening interview with our Talent Team (don’t worry, we’re a friendly bunch!) and pass initial assessments in Maths and English.

 

Skills Required

  • Excellent verbal and written communication skills.
  • Self-motivated and interested in pushing your IT knowledge forward.
  • Have a supportive, willing and can-do attitude.
  • UK driving license

Company

At LDN Apprenticeships, we believe that young people are remarkable and that they have the potential to help businesses achieve remarkable things.

We’re here to help you start a career you will love. From our awesome Career Kickstarter events, to our brilliant digital apprenticeship programmes and our community of hundreds of ambitious apprentices – everything we do is designed to help you succeed.

9 out of 10 of our apprentices end up in full-time work or going to university once they’ve completed their apprenticeship. Many receive great pay rises during and after their apprenticeship and all take a huge step towards a brighter future and a brilliant, fulfilling career.

We believe that hiring young people based on a CV is wrong. Instead, we focus on helping people to harness their #EEWAP, and we structure our recruitment process around face to face interactions and a personal touch. We are passionate about breaking the norm and challenging how organisations recruit their future champions.

So what does #EEWAP mean?

E – Energy

E – Enthusiasm

W – Willingness to Learn

A – Ability to take Feedback

P – Propensity to take Action

If you think you’ve got #EEWAP, we think you’d make the perfect LDN Apprentice!

Company info
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