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Operations assistant Apprenticeship

Lifetime Training
£160 per week
Closing date
24 Jul 2022

View more

Education & Training
Role Type
Apprenticeship, Intermediate
Start Date
12-18 months
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Job Details

Everyone Active are looking for enthusiastic and energetic candidates to work towards their CUSTOMER SERVICE PRACTITIONER Level 2 apprenticeship and work as part of a friendly team to provide a fun, safe and quality experience for all our customers.

Assist with the daily operations of a safe, secure, clean, well maintained facilities that are accessible and inclusive for all.

Deliver a customer experience that generates customer compliments.

Listen, value, and respond to all comments made by customers.

- Take appropriate action when identifying faults and hazards following all H&S procedures

- Achieve standards described in operations manuals

- Ensure daily operational checklists are completed

- Ensure cleaning tasks are completed to the company standard as per the schedule and signed off

- Ensure all pool supervision is completed according to Everyone Active standards

- Observe COSHH and PPE training

- Promote the safe use of all areas

- Ensure equipment setups are completed safely, to the required standard and on time.

- Report all hazards to the duty manager to report on EQMS and isolate if required

- Enforce Normal Operating Procedures at all times

- Ensure all energy reduction actions are undertaken on a daily basis throughout your shift

- Follow Emergency Action Plan procedures at site

This is a full-time position and you will be required to work a minimum of 32 hours per week on a shift basis at your designated centre.


- Up to £5k worth of leisure Industry qualifications for multiple roles

- Colleague benefits such as Complementary Fitness and Health Memberships

- Access to a range of facilities to stay active

- Career pathways - Leading into L3 Apprenticeships

- Higher earning potential as they develop

- Other training and development opportunities

At Everyone active you will be studying towards your Customer Service Practitioner Apprenticeship Level 2 Standard over the course of 15 months.


Lifetime provides award-winning apprenticeship programmes and expert strategy advice. We are specialists in delivering apprenticeships across the Business Services, Management, Health and Social Care, Early Years, Active Leisure, Hospitality and Retail sectors between levels 2 to 5. We’ve developed through organic growth and strategic acquisitions over the last 25 years to become the UK's largest national provider of apprenticeships. We support over 20,000 learners a year, using our extensive knowledge and robust resource. Our team of over 1,000 employees ensures that we provide high quality, national coverage. Lifetime's Head Office houses our Operations 'Support Hub', while our delivery teams of Regional Trainers, English and maths Tutors, Area Managers, and Quality Improvement Coaches are field-based throughout the UK. This ensures that we can offer nationwide coverage with local delivery.

Find Us
0333 014 3669
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