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Administrative Support

Employer
Welsh Government
Location
Cardiff University - School of Psychology 70 Park Place CF10 3AS
Salary
£17,338 per year
Closing date
4 Jul 2022

View more

Specialism
Other
Sector
Unspecified
Role Type
Apprenticeship, Advanced
Start Date
Ongoing
Duration
Undisclosed

Job Details

About the apprenticeship

Duties

• Deal with simple and routine enquires from internal and external customers in a professional manner, following established procedures, referring complex enquires to relevant staff members, ensuring all relevant facts and information needed is recorded and passed on
• Undertake a variety of routine human resource administrative, facilities and health & safety duties to support the team and department
• Update administrative systems with basic information
• Take an active role in the team supporting team objectives and other team members
• To assist the facilities team with the security of the premises, with regard to locking and unlocking, checking security alarm systems and carrying out security checks as necessary.
• Heating responsibilities include the operation and routine checks of the heating control panel/systems.
• Maintenance duties include general handyperson repairs to furniture and fabric, reporting when more major repairs are required, directing workmen and contractors
Specific Duties
• to provide support for the organisation and set up of events i.e. interviews. Escorting visitors and contractors around the School
• ensure the regular filing and retrieval of correspondence and records;
• assisting with room moves and furniture and equipment removals.
• undertake photocopying duties
• updating of records using databases, spreadsheets and specialised software.
• to take notes at meetings as and when required.

Additional information

General Duties

• Ensure that an understanding of the importance of confidentiality is applied when undertaking all duties
• Abide by University policies on Health and Safety and Equality and Diversity
• Ensure standard guidelines and procedures are adhered to.
• To perform work-related tasks to be assessed by the apprenticeship training provider
• Perform other duties occasionally which are not included above, but which will be consistent with the role

Requirements

Skills

1. A minimum of 5 GCSEs or equivalent at grade A* to C including Maths and English
Knowledge, Skills and Experience
2. Experience of using common office IT packages (e.g. MS Office - Word, Excel and Outlook)
Customer Service, Communication and Team Working
3. Ability to communicate effectively and professionally with a wide range of people, both in writing and verbally.
4. Ability to clearly record information to pass on to others
5. Ability to work as an effective team member
Planning, Analysis and Problem Solving
6. Ability to work efficiently and accurately, and be able to meet deadlines
7. Ability to solve common problems using established procedures and practices
Other
8. A willingness to undertake activities that require manual handling, repairs and working within a workshop environment
9. A willingness to undertake further training and development.

Basic knowledge of the Welsh language

Qualifications

A minimum of 5 GCSEs or equivalent at grade A* to C including Math and English

Language

Welsh Spoken Skills: No Welsh Written Skills: No

Course details

Training provider:
Educ8

Qualification:
Business Administration Level 3

About the employer

Cardiff University - School of Psychology 70 Park Place

CF10 3AS

Disability confident

Yes, we are part of the Disability Confident Scheme from the UK Department for Work and Pensions.

Please note that all apprenticeships are open to everyone. However, some organisations have worked to achieve Disability Confident accreditation. You should always apply for the apprenticeship you feel best suited to.

Interview arrangements

TBC

Company

Why an apprenticeship?

As an apprentice you will earn while you train. It’s a great career choice whether you are leaving school or college, returning to work after starting a family or looking for a new career. There’s a wide range of jobs on offer.  A job at the Welsh Government is unlike any other in Wales.

At the Welsh Government you’ll be given support and guidance so you can develop your skills in the workplace. You will also need to set aside time to study for your apprenticeship. You’ll be a valued member of the team from day one.

What apprenticeships are available?

We don’t currently have any apprenticeship opportunities open as we have now closed our scheme for 2019. If you’d like to keep updated on the vacancies that we’re advertising, you may want to visit our jobs board:  Welsh Government External Vacancies Board.

If you’d like to receive Job Alert e-mails that let you know when we’re advertising a role that suits your preferences, scroll to the bottom of the jobs board, and you’ll see the ‘Create Job Alert’ link.  Click this, and follow the on-screen instructions to set up your alerts.  You’ll need to log in or create an account as part of this process.

Who can apply?

To be eligible to apply you:

  • will be at least 16 years of age at the time of making your application
  • will not be in full-time education (you can apply while still attending school/college/university but will have finished or intend to finish your studies by the time your apprenticeship starts)
  • will need to meet the Civil Service Nationality requirements to apply.

ALS eligibility

Please note that ALS our training providers have their own eligibility in order to provide the funding required to undertake an apprenticeship. You may not be eligible to apply if:

  • you already hold a qualification at Level 3 or above in ICT, Software, Web and Telecoms or a similar subject
  • you already hold a qualification at Level 3 or above in Business Administration, Customer Service or a similar subject

What are the benefits?  

How much will I be paid?

You will earn £19,240 a year while training. When you pass your apprenticeship you can apply for a permanent job at the Welsh Government. Within 2 years of starting your apprenticeship you could be earning £22,500. 

You will get 31 days holidays as well as 10 public and privilege days. We offer flexible working arrangements to help you get the right work/life balance. You will also be eligible for membership of the Civil Service Pension Scheme

Company info
Website

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