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Customer Service Apprentice

Lifetime Training
£340.55 - 340.55 per week
Closing date
27 Jul 2022

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Sales / Customer Service
Role Type
Apprenticeship, Advanced
Start Date
12-18 months
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Job Details

This is a unique customer service role as there are no sales targets; you'll purely be measured on the service you deliver so you can focus on giving truly outstanding customer service. It has never been a more exciting time to join the Next Online family.

We are looking for people who are as passionate about customer service as we are.

With an awesome personality and a drive to help people you will provide the best service to our customers.

As a Customer Service apprentice with Next, you will give exceptional customer service by truly listening to the customer and resolving their queries, treating every customer like they are your first and only customer that day.

No previous experience is needed for this position at you will received three weeks of in-depth, full time paid training to ensure you know everything you need to know to resolve our customer enquiries.


- Quarterly Bonus

- 25% staff discount

- Up to 70% at our staff shops

- Subsidised canteen

- Free parking

- For hours worked on a weekend, there is a premium of £1 per hour extra

Your wage will be £340.55 per week, based on £9.73 per hour.

At Next, you will be working towards the Customer Service Level 3 alongside your daily roles and responsibilities over the duration of 18 months.


Lifetime provides award-winning apprenticeship programmes and expert strategy advice. We are specialists in delivering apprenticeships across the Business Services, Management, Health and Social Care, Early Years, Active Leisure, Hospitality and Retail sectors between levels 2 to 5. We’ve developed through organic growth and strategic acquisitions over the last 25 years to become the UK's largest national provider of apprenticeships. We support over 20,000 learners a year, using our extensive knowledge and robust resource. Our team of over 1,000 employees ensures that we provide high quality, national coverage. Lifetime's Head Office houses our Operations 'Support Hub', while our delivery teams of Regional Trainers, English and maths Tutors, Area Managers, and Quality Improvement Coaches are field-based throughout the UK. This ensures that we can offer nationwide coverage with local delivery.

Find Us
0333 014 3669
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