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Business Administration Apprenticeship with BPP

M1 6FQ, Manchester
£19 000 per annum
Closing date
27 Jul 2022

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Business / Management
Role Type
Apprenticeship, Advanced
Start Date
12-18 months
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Job Details

This is an exciting opportunity for a confident, motivated and reliable individual. Based in the centre of Manchester, this role is within the Professional Apprenticeship Operations Team which is responsible for the Recruitment, Funding and Onboarding of apprentices.

Job Purpose

You will work within the Professional Apprenticeship Operations team. There are 3 elements to the role recruiting staff as part of our corporate offering for some of the largest professional and financial services firms in the country. Once recruited the executive will assist the learners through the admissions / onboarding process which is to ensure that the learners are signed up with the correct compliance documents and inputted into the funding systems in a timely manner. The executive will work across a number of systems.

Matching applicants to client requirements, arranging interviews, providing feedback and reporting to clients. Responsible for ensuring the ESFA funding rules are adhered to through the process by audit checking all documentation completed for learners that wish to enrol with BPP.

Responsible for the end to end accurate processing of new apprenticeship starts from; managing the apprenticeship completion process, accurate data entry of breaks and leavers and any amendments/changes to funding information within the PICS system to reporting requests received into PICS mailbox.

Key Responsibilities:


  • Providing guidance in regards to advertising, job specifications and targeting the right audience.
  • Advertising client apprenticeship vacancies via a range of media.
  • Applicant sifting, checking the eligibility of candidates, reviewing CVs and discussing experience and career aspirations to ensure they meet the criteria.
  • Telephone screening, conducting structured telephone interviews and reviewing via scoring system
  • Producing accurate client reporting to demonstrate progress against recruitment milestones, and managing client queries regarding all activity.


  • Working by cohort (public or client) to manage your learners through the process
  • Checking and confirming eligibility of key client and public apprentices and auditing sign-up packs before inputting data to PICS
  • Assisting learners and clients throughout the process from initial application to starting on program
  • Ensure folders are saved into the respective locations and compliance checks are completed
  • Daily monitoring of apprenticeship bookings, replying to any queries and vetting exam/course booking forms before delegating to relevant team


  • Checking and confirming eligibility of key client and public apprentices and auditing sign-up packs before inputting data to PICS
  • Management of ‘Leaver Non-Achiever’ process – audit & compliance check of learner folder and LNA details in PICS, collating and recording LNA reason codes to provide accurate reporting to programme managers
  • Management of ‘Break in Learning’ process – audit & compliance check of learner folder and BIL form for evidence of last date in learning, processing of BIL detail on PICS
  • Producing PICS reporting as answering all queries received into PICS mailbox
  • Management of unit claiming and reporting with awarding bodies
  • Management of PICS mailbox
  • Maintaining accurate data in PICS – data entry of apprenticeship starts following quality control checks, apprentice ULN and EDRS data capture, new employer set up’s, assessor changes
  • Management of the apprenticeship completion process including the tracking of insurance certificates, data entry into ACE, full audit check of completion folders and weekly tracking and reporting of rejected completions
  • Assisting with the day-to-day administration of the Apprenticeship Service
  • Providing first line of contact via emails, telephone calls


  • Providing first line support / contact for all learners / line managers via email, telephone and any other contact points
  • Management of enquiries incoming via group mailboxes and actioning within agreed SLAs
  • Assisting with the day to day
  • Ad hoc reporting / requests
  • Hybrid contract - Partly home-based, with up to 2 days working in the Manchester St James’ office.

Training Provided:

As a Business Administration Apprentice with BPP, you will undertake the Business Administrator Level 3 Advanced Apprenticeship.The apprenticeship will be delivered through a blend of live online learning, pre-recorded lectures and workplace support.

Qualifications Required:

  • 5 GCSEs at grade 4 including English and Maths or equivalent qualifications.

Skills Required:

  • Excel
  • Word
  • Outlook

Personal Qualities:

  • Good communication skills
  • Good team worker
  • Excellent attention to detail
  • Good administration and organisational skills
  • Able to work under pressure and flexible to work changes
  • Strong desire to learn new skills
  • Exceptional telephone manner

Duration: 15 Months

The successful candidate will be required to undergo a DBS check.


About BPP Professional Apprenticeships

BPP is one of the UK’s largest providers of professional apprenticeship training. They work closely with some of the UK’s leading employers including RBS, EY and Starbucks to create unique opportunities for apprentices.

Who Are BPP Professional Apprenticeships?

BPP have been delivering professional qualifications for over 40 years. Training over 80,000 leaners each year, across areas including law, management, accountancy, insurance, banking, nursing, healthcare and more.

What BPP Professional Apprenticeships Offers

BPP's programmes are developed in partnership with employers and respected professionals. Their programmes offer recognised professional qualifications, with a clear pathway from one level to the next – all the way up to chartered status. Regardless of position, almost anyone can get involved. From entry-level talent, to the most senior leaders. Through an apprenticeship you’ll have the opportunity to develop a stronger, wider and deeper skill set. 


Once you’re on your apprenticeship, you will be surrounded by BPP’s experts. Including dedicated Coaches who will support you through your journey, and Tutors who will provide their expertise on your chosen course. BPP’s flexible delivery blends digital learning with a face-to-face approach, and in some cases peer-to-peer learning, to help minimise disruption in your working environment.

Find Us
0161 244 6471
M1 6FQ
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