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Business Administrator Apprentice (Birmingham) with EY

Birmingham, West Midlands
£18600.00 per annum - 35 hours per week
Closing date
28 Jul 2022

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Role Type
Apprenticeship, Advanced
Start Date
18-24 months
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Job Details

Duration of Apprenticeship:

18 Months

Job Description:

Key Responsibilities:

Relationship management

  • Develop and maintain internal and external networks, building knowledge of key business matters in order to effectively identify and communicate priorities.
  • Build relationships with clients PA’s identifying opportunities to enhance EY’s reputation.
  • Gain knowledge and competency in use of EY’s relationship management database.
  • Develop and use apprentice network to team and support colleagues throughout period of apprenticeship.

Diary and meeting management

  • Understand the processes of diary management, building knowledge to enable effective working within own calendar and to plan appointments/meetings for others.
  • Gain knowledge and practices to show competency in identifying and resolving conflicts and to use initiative and judgment on priorities.
  • Acquire skill to monitor meeting attendance, taking ownership to ensure enquiries and issues are appropriately delegated and resolved effectively.
  • Understand all processes to enable completion of logistical arrangements for meetings/events and ensure documentation is prepared in advance of meetings.

Travel management

  • Understand/ acquire knowledge and skill to research, plan and reserve UK and Global travel for self and others.
  • Acquire understanding and competency of working in differing time zones.
  • Understand and effectively work with EY travel and expenses policy.
  • Become competent in EY’s travel booking tool.
  • Acquire skill in itinerary planning and production, researching to incorporate consideration of reasonable alternative cost effective travel.
  • Understand and maximise cost reduction opportunities, utilise preferred travel provider.

Communication management

  • Gain competency in monitoring emails, post and calls taking appropriate action.
  • Understand mechanics of escalation and delegation to effectively resolve issues.
  • Understand and apply knowledge gained to enable proofreading and sense check of communications and documentation, complying with brand and risk procedures.

Events management

  • Gain experience in coordinating events ensuring compliance with policies and liaising with departments of Procurement, Risk Management and Health and Safety and all other relevant teams.
  • Assist in/facilitate logistical arrangements and attend events as required, proactively ensuring relevant documentation is available.
  • Understand and acquire skill to enable to plan, budget, and negotiate costs.

Time and expense management

  • Understand and gain level of competency in EY’s time and expense database.
  • Gain knowledge and understand policy around preparation and submission of timesheets.
  • Comprehend policy and processes in relation to collation and submission of expenses and invoices ensuring compliance and adherence to approval process.
  • Understand processes to effectively reconcile credit card/bank statements with receipts as appropriate.
  • Understand and gain competency in the importation of Amex charges into expense reports.

General administrative and project support

  • Gain competency in all EY databases
  • Understand and adhere to EY policies and best practices.
  • Gain knowledge to maintain client contact and relationship databases.
  • Understand procedures and working methods of project support.
  • To work as part of a team providing support
  • Recognise best practice to meet and greet visitors to EY offices.
  • Apply sufficient time and commitment to undertaking study and learning demands of Business Administration Accreditation.


Training Provided:

As a Business Administration Apprentice with BPP, you will undertake the Business Administrator Level 3 Advanced Apprenticeship.

The apprenticeship will be delivered through a blend of live online learning, pre-recorded lectures and workplace support.

Qualification Requirements:

Minimum of 5 GCSEs including Maths and English at grade 4 (C) and above. IT knowledge desirable.

Personal Qualities & Skills:

  • Punctual
  • Attention to detail
  • Enthusiastic
  • Passionate
  • Focused
  • Great communication
  • Reliable
  • Proactive
  • Basic knowledge of Microsoft packages: Outlook, Word, Excel and PowerPoint.

Future Prospects:

It is hoped that following successful completion of the Apprenticeship programme there will be opportunities to commence with EY at Admin Entry Level.


About BPP Professional Apprenticeships

BPP is one of the UK’s largest providers of professional apprenticeship training. They work closely with some of the UK’s leading employers including RBS, EY and Starbucks to create unique opportunities for apprentices.

Who Are BPP Professional Apprenticeships?

BPP have been delivering professional qualifications for over 40 years. Training over 80,000 leaners each year, across areas including law, management, accountancy, insurance, banking, nursing, healthcare and more.

What BPP Professional Apprenticeships Offers

BPP's programmes are developed in partnership with employers and respected professionals. Their programmes offer recognised professional qualifications, with a clear pathway from one level to the next – all the way up to chartered status. Regardless of position, almost anyone can get involved. From entry-level talent, to the most senior leaders. Through an apprenticeship you’ll have the opportunity to develop a stronger, wider and deeper skill set. 


Once you’re on your apprenticeship, you will be surrounded by BPP’s experts. Including dedicated Coaches who will support you through your journey, and Tutors who will provide their expertise on your chosen course. BPP’s flexible delivery blends digital learning with a face-to-face approach, and in some cases peer-to-peer learning, to help minimise disruption in your working environment.

Find Us
0161 244 6471
M1 6FQ
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