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Apprentice Trainee Shop Manager

Babcock Training
Edinburgh, City of Edinburgh
Closing date
10 Jul 2022

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Business / Management
Role Type
Start Date
12-18 months
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Employer description  

Farmfoods is a family business with ambition. We pride ourselves on offering our customers great value, quality products from clean and tidy shops with the friendliest team in retail.

We aim to offer sensational value to customers on a great range of everyday family-oriented goods. We back up our sensational value with a focus on delivering an ‘old fashioned’, genuine and friendly customer experience.

Our shop teams are essential. They serve thousands of customers each week and have the reputation of Farmfoods in their hands. To our customers, they are Farmfoods.

Job description  

Are you an experienced team leader or supervisor in retail, hospitality or another customer focussed industry? Are you looking to progress further into a management role? If yes, then this might be the opportunity for you.

We are looking to recruit a trainee shop manager for our shop in Edinburgh. We offer a permanent full-time (45 hours per week) position working a variety of shifts, 5 days from 7 each week.

What does the training involve?

• Initial training period working alongside an experienced shop manager and developing your practical skills in retail management.
• A period of running your shop with high support from your Area Manager.
• Approximately 3-6 months into your training, you will take on full responsibility for our Edinburgh shop while you will continue to develop your management skills, with the support of your area manager.
• Working towards a iCQ Level 4 Diploma in Retail Knowledge with Babcock Training, our approved training provider.
• Support with upskilling your Maths and English (if required)
• Completion of an independent end point assessment at the end of your training.
This is an 12-month training programme and upon successful completion you will be made a permanent employee.

In return for your hard work and commitment, you will receive:

• A starting salary of £23,463 (which will increase to £24,992 after 6 months).
• A retail manager level 4 apprenticeship standard qualification.
• Paid time to complete your apprenticeship coursework.
• Great training and support.
• 30 days holiday each year.
• 15% staff discount to use in any of our shops
• Free life assurance.
• Workplace pension.

As one of our Trainee Shop Managers you will:

• Be fully accountable for your shop and responsible for ensuring that customers are looked after and shop routines are completed to maintain a safe, clean and tidy shop.
• Motivate and guide your team to be as successful and efficient as possible
• Lead by example and get stuck in with the day to day tasks involved in running one of our busy shops
• Control key costs including payroll, shrinkage and waste
• Meet standards in relation to customer service, cash handling, health & safety, stock management, merchandising and presentation.
• Take responsibility for recruitment, training and development of your team.

Future Prospects  

This is an 12-month training programme and upon successful completion you will be made a permanent employee.
There are many opportunities for a career at Farmfoods. We always look to promote our team members internally, and many people in management and central services positions at Farmfoods started their careers in our shops. This could be the start of a rewarding and long-term career for you.

Skills required  

To be successful in this role you will need to be a hard worker with good communication skills and someone who is able to provide excellent customer service. You must also possess some leadership skills. You must have a minimum of 2 years management/supervisor experience.

Qualifications required  

You do not have to have any qualifications to be successful in your application for this role.

Personal qualities  

We are looking for someone who:
• Has a friendly, positive, hardworking approach to work.
• Is a ‘people person’ who finds it easy to get on everyone and is able to build strong working relationships with the people you work with.
• Is trustworthy and reliable as you will be an important part of a small team. Your team and customers will depend upon you to do your job to the best of your ability at all times.
• Is organised and can remain calm in busy, high-pressured situations.
• Ensure that all work set by our apprenticeship provider is completed on time.

Things to consider  

iCQ Level 4 Diploma in Retail Knowledge.

Each framework includes a diploma/certificate which shows the practical skills, a technical certificate to confirm the knowledge and understanding and Functional Skills in Maths and English.

You will be assessed throughout the apprenticeship and complete the qualification based on the competencies within your job role.

You will be assessed by a combination of observations, professional discussion, question and answer sessions and self-study which is required to confirm your knowledge and understanding of the career route you have chosen.

This vacancy may close early if sufficient applications are received. Please ensure you apply early to avoid disappointment.

Opening hours:
• Monday to Saturday = 8am - 8pm
• Sunday = 9am to 6pm
• Earliest shift start = 6am
• Latest shift finish = 8.30pm
• Stocktake finish time = 10pm

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