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Apprentice Business Administrator

Welsh Government
Sunbelt Rentals Accommodation Trews Field Industrial Estate, Tondu Road CF31 4LH
£14,000 per year
Closing date
10 Jul 2022

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Consulting & Business Services
Role Type
Apprenticeship, Advanced
Start Date
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Job Details

About the apprenticeship


On a daily basis you'll work within one of our Operational Centres where you will learn to:
• Provide full administrative support for the appropriate business sector
• Become skilled in the use of relevant IT packages and systems
• Understand and implement internal processes and procedures
• Build an in-depth product knowledge to enhance your ability to support customers and colleagues
• Generate customer quotes quickly and accurately when required.
• Communicate with customers on the telephone, via email and in response to website requests or to follow up open quotes
• Effectively deal with operational and commercial queries, providing an efficient service supported by effective communication and the ability to produce accurate documentation
• Build excellent working relationships with the sales team and customers, learning to understand their needs and requirements
• Engage with customers from both outside and from within different areas of the organisation
• Create and interpret revenue reports, identify trends and opportunities
• Develop the ability to recommend products and services that meet customer needs, ensuring a comprehensive and effective customer experience every time
• Expand your team working skills with your colleagues and the wider Sunbelt Rentals team
• Manage a varied workday in a fast-paced operational



What you will need to bring to the role from day one:
• Enthusiasm
• Motivation to learn new skills
• Responsible behaviour
• Ability to work in a team
• Excellent written and verbal communication skills
• Attention to detail
• Ability to follow instructions
• Initiative
• An eagerness to understand our product range and the wider Sunbelt Rentals business
• The ability to engage and build relationships with both internal and external customers
• A flexible and adaptable approach
• An interest in learning new IT systems and making the most of technology in your job role


• GCSE or equivalent Grade 4 or above in Maths and English


Welsh Spoken Skills: No Welsh Written Skills: No

Course details

Training provider:
North Warwickshire and South Leicestershire College

Business Administration apprenticeship standard

About the employer

Sunbelt Rentals Accommodation
Trews Field Industrial Estate, Tondu Road

CF31 4LH

Disability confident

Yes, we are part of the Disability Confident Scheme from the UK Department for Work and Pensions.

Please note that all apprenticeships are open to everyone. However, some organisations have worked to achieve Disability Confident accreditation. You should always apply for the apprenticeship you feel best suited to.

Interview arrangements

Our training provider, North Warwickshire and South Leicestershire College, are recruiting on our behalf. • Complete the application form • You may be asked to complete some additional screening questions which will need to be completed before progressing to the next stage of the process • Your application will be reviewed by the college Recruitment Team, and they may arrange a brief telephone interview with you • If successful, your application will be passed to the hiring manager at Sunbelt Rentals to arrange an interview with you To apply for this role please send a CV to


Why an apprenticeship?

As an apprentice you will earn while you train. It’s a great career choice whether you are leaving school or college, returning to work after starting a family or looking for a new career. There’s a wide range of jobs on offer.  A job at the Welsh Government is unlike any other in Wales.

At the Welsh Government you’ll be given support and guidance so you can develop your skills in the workplace. You will also need to set aside time to study for your apprenticeship. You’ll be a valued member of the team from day one.

What apprenticeships are available?

We don’t currently have any apprenticeship opportunities open as we have now closed our scheme for 2019. If you’d like to keep updated on the vacancies that we’re advertising, you may want to visit our jobs board:  Welsh Government External Vacancies Board.

If you’d like to receive Job Alert e-mails that let you know when we’re advertising a role that suits your preferences, scroll to the bottom of the jobs board, and you’ll see the ‘Create Job Alert’ link.  Click this, and follow the on-screen instructions to set up your alerts.  You’ll need to log in or create an account as part of this process.

Who can apply?

To be eligible to apply you:

  • will be at least 16 years of age at the time of making your application
  • will not be in full-time education (you can apply while still attending school/college/university but will have finished or intend to finish your studies by the time your apprenticeship starts)
  • will need to meet the Civil Service Nationality requirements to apply.

ALS eligibility

Please note that ALS our training providers have their own eligibility in order to provide the funding required to undertake an apprenticeship. You may not be eligible to apply if:

  • you already hold a qualification at Level 3 or above in ICT, Software, Web and Telecoms or a similar subject
  • you already hold a qualification at Level 3 or above in Business Administration, Customer Service or a similar subject

What are the benefits?  

How much will I be paid?

You will earn £19,240 a year while training. When you pass your apprenticeship you can apply for a permanent job at the Welsh Government. Within 2 years of starting your apprenticeship you could be earning £22,500. 

You will get 31 days holidays as well as 10 public and privilege days. We offer flexible working arrangements to help you get the right work/life balance. You will also be eligible for membership of the Civil Service Pension Scheme

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