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Apprentice Retail Assistant

Babcock Training
Porthcawl, Bridgend (Pen-y-bont ar Ogwr)
Closing date
17 Jul 2022

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Sales / Customer Service
Role Type
Start Date
12-18 months
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Employer description  

We’ve been a family-run business for over 35 years, working together with our store partners to provide the best value optometry, audiology and other healthcare service for our customers.

 You’ll find us in the UK, Ireland, Netherlands, Norway, Sweden, Denmark, Finland, Spain, Australia and New Zealand, employing over 38,000 people who work across our 2,293 stores, as well as in our support offices and throughout the supply chain.

Job description  

Become an Apprentice in our store and you’ll have everything you need to truly realise your potential – from experience in a full-time role to an industry-recognised qualification and the support of a global brand, all whilst earning a real wage.

At Specsavers, we’re always looking to the future - which is where people like you come in. We are currently looking for individuals who are enthusiastic about providing great Customer Service and would like to pursue a career in retail or management. This Apprenticeship opportunity will give you the chance to spend 12 months building the skills and confidence that come with training in a paid full-time job, all the time surrounded by a friendly, highly-experienced team who will support you every step of the way.

Another way of learning:

Your on-the-job training will sit alongside structured learning that will lead to a nationally recognised qualification. At the end of your year as an apprentice, you will gain a fully-fledged Level 2 Retail Skills apprenticeship.

Why choose an Apprenticeship?

Earn a salary (£240 per week)

Gain valuable work experience in a full-time role

Receive comprehensive and structured training, supported by a qualified assessor

Deliver high-quality service in an innovative retail environment

Become part of a team working towards a common goal

Be entitled to paid holidays

And that’s just the start. With a highly respected and award-winning business behind you – one that invests in its people – there’s nothing to stop you getting on here. Who knows, you might even end up running your own store in years to come...

Who is this Apprenticeship for?

Recent school/college leavers OR those looking for a new challenge

Individuals who have lived in the EU for 3 years or more, with the right to work in the UK

We’re looking for people who are passionate about providing great Customer Service and wanting to pursue a career in this area.  It’s important that you are a great listener and communicator – as that’s what excellent service is all about.  You’ll need to be enthusiastic, motivated and a team player with a real determination to make a difference both in your development and the business.

This is a new adventure, but you will need the organisation, commitment, motivation and enthusiasm to deliver the great customer service our Specsavers visitors love.

What does the role involve?

The apprentice will gain experience in pre-screening.

Giving customers top-notch advice.

Giving customers a warm welcome.

Dealing with orders.

Dealing with payments.

Delivering high quality products and service.

Whilst you are employed as apprentice you will work towards achieving a nationally recognised apprenticeship - Level 2 Retail Skills Apprenticeship. This is delivered in workplace by Babcock Training, with regular visits from a regional trainer who will support and encourage you throughout the apprenticeship.

Employer website

Future Prospects  

Permanent Employment for the duration of apprenticeship is for 12 months, may lead into a permanent position for the right candidate.

Skills required  

To be successful in this role you will need to be a hard worker with good communication skills and someone who is able to provide excellent customer service.

Qualifications required  

Non specific

Personal qualities  

Enthusiastic, confident and ability to work well within a team.

Things to consider  

Platinum Employer

This store is an accredited Platinum Employer, which means you can expect an exceptional employee experience every single day you work here. The Platinum Employer Scheme is part of our drive to become a famous place to work and stores with this accreditation have been verified on five key employer standards – Recruitment, Performance Management and Reward, Talent Management, Learning and Development and Employee Engagement.

Before applying, please check that you are able to travel to the store location on a daily basis.

This vacancy will close once we have filled all available assessment places. We therefore highly recommend early applications.

Level 2 Retail Skills Apprenticeship:

Each framework includes a diploma/certificate which shows the practical skills, a technical certificate to confirm the knowledge and understanding and Functional Skills in Maths and English.
You will be assessed throughout the apprenticeship and complete the qualification based on the competencies within your job role.
You will be assessed by a combination of observations, professional discussion, question and answer sessions and self-study which is required to confirm your knowledge and understanding of the career route you have chosen

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