We are a fast growing GP Practice (rated Outstanding by CQC) and are looking for an enthusiastic and friendly apprentice to join our front of house team.
A fantastic opportunity is available for an enthusiastic and friendly apprentice to join our front of house team.
You will be looking to develop your customer service skills in a fast paced environment where you can make a real difference to people's lives every day.
Reporting to the Senior Receptionist, you will be responsible for:
- Booking appointments with the right clinician
- Liaising with patients
- Updating clinical records
- Filing patient notes
- Dealing with patient emails
You will be the first point of contact for our patients and therefore it is essential that you have excellent communication skills, you are caring and have a warm and friendly manner. You will need to be highly organised and be able to prioritise and work under pressure.
As an Apprentice you will be included on a Customer Service Qualification. Your Qualification will be delivered by an Award Winning Training Provider who will support your learning and development throughout your Apprenticeship. This will involve an assessor coming to visit you on a regular basis to deliver the training and guide you through your Apprenticeship
There is a chance of full time employment on successful completion of the apprenticeship for the right candidate
• A professional telephone manner when making and receiving customer calls
• Excellent IT Skills, Microsoft word/excel/outlook
• The Ability to prioritise tasks
• Attention to detail
• Professional and smart in appearance
• Proactive and able to work on own initiative
• A quick learner
• Quick thinking
Things to consider
The role requires flexibility within working hours, where shifts could start at 7:15am and finish at 8pm. (examples of shift times 08:00 – 16:00, 10:30 – 18:30 and 12:00 – 20:00) Your main hours will be Monday to Friday but are required to work Saturday, on a rota basis with the reception team. You will be required to work 8 hours per day with a half hour unpaid lunch break.
As an apprentice you can also apply for an NUS card! - NUS Apprentice extra
For further information on this vacancy and to apply please click ‘apply’. At this point you will enter the Babcock International website where you can review the Job Vacancy in more detail and apply. Please complete the application form. Your details will be sent to the Employer. Any problems applying or enquiries please call Mike on 01704 502 240.