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Apprentice -Assistant Administrator

NHS England Apprenticeships
Competitive salary
Closing date
5 Jul 2022

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Job Details

Job summary

Northern Health Care provides mental health recovery services across many regions within the UK. Our services consist of support living and community outreach services which provides our residents and service users with access to 24-hour support from experienced clinical and support staff. Northern Healthcare believes in investing in people and their continued professional development.

We are seeking someone who would like to learn business administration whilst working as an Apprentice Assistant Administrator to work in our Quality and Compliance Department. Whilst learning Business Administration Level 3 in the apprenticeship programme for the next 12 - 24 months, you will also receive a valuable opportunity to work and learn first-hand about meeting best practice, statutory quality and compliance in training, governance and quality assurance and standardization of service.

Main duties of the job

Your main focus will be to provide administrative support primarily to Quality and Compliance Department and to the wider business, whilst studying for Business Administration Level 3 in the apprenticeship programme.

About us

Where you'll be working

Your location will be Northern Healthcare, Barton Hall Business Park, Hardy Street, Eccles, M30 7NB.

Working Hours

The role is a full-time position working 37.5 hours per week 20% of which will be dedicated to your studies.

In return, you'll receive
  • Salary: £9,750 per annum
  • Business Administration Level 3 training via apprenticeship programme
  • Standard disclosure check cost covered
  • Company pension scheme and contribution
  • 25 days annual leave plus statutory bank holidays
  • Access to discounted products and services
  • Company pension scheme and contribution
  • Flexible working week
  • Induction and buddy programme
  • Healthcare cover including dental, optical, prescriptions and physiotherapy
  • Free car parking
  • Employee Assistant Programme
  • Ongoing employee recognition scheme and employee awards
  • Refer to a friend scheme in which you can earn up to £250

DBS Disclosure

Northern Healthcare follows safer recruitment when recruiting staff for all roles within the company and all applicants must be aware of individual responsibilities when working with vulnerable adults, whilst promoting the safeguarding of our service users.

Job description

Job responsibilities

Your main focus will be to provide administrative support primarily to the Service Manager and to the wider business. Your duties will include but are not limited to:
  • Manage the companys Learning Management system
  • Arrange and coordinate all aspects of training arrangements with trainers and training providers
  • Produce training data and reports for meetings
  • Liaise with trainers and delegates for all training
  • Provide administrative support and data collection for incident management, quality and compliance audits and clinical governance
  • Manage the complaints and safeguarding data and inbox system
  • Provide administrative support with the companys Care and Quality Commission portal

Your key attributes
  • Must have the right to work in the UK.
  • Must be committed to learning business administration whilst gaining hands-on skills and knowledge
  • Being passionate about our values positive, respectful, open and honest, understanding and dedicated.
  • Supportive and empathetic.
  • Highly organised and an excellent communicator

Person Specification

Qualifications Skills, Attributes and Knowledge


  • oGCSE or equivalent Grade Level 4/C or above in Maths and English
  • oWilling to work towards and successfully complete NVQ Business Administration Level 3
  • oCompetent use of Microsoft Office Suite of programmes (Word, Excel, PowerPoint) and willingness to learn new technology and software
  • oInter-personal, written and verbal communication skills
  • oExcellent customer service skills


  • oEvidence of working within a customer-centred/office environment
  • oFamiliar with CQC regulations and processes

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Northern Healthcare


Northern Healthcare Head Office

Barton Hall Business Park,


M30 7NB

Employer's website (Opens in a new tab)


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