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Business Administration Level 3 Apprenticeship`

Welsh Government
Hydrock Wharton Place 13 Wharton Street CF10 1GS
£15,000 per year
Closing date
11 Jul 2022

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Job Details

About the apprenticeship


• Being an important part of our reception team
• Present a welcoming first contact for our office
• Providing integral support to our busy reception team, and office manager
• Direction of enquiries and managing issues for our office users
• Promptly responding to all incoming calls; answering queries, redirecting calls, and messages
• Assist with visitor reception and meeting rooms including setting up and tidying away
• Keep our coffee points and kitchen area fully stocked and tidy, stack and empty dishwashers
• Liaise with our day-time cleaner to maintain excellent standards for our environ-ment
• Support the team with administrative duties as needed, as well as ad-hoc re-quests from colleagues
• Managing your own workload to meet your project and study deadlines



• A sociable outlook, you'll enjoy meeting and chatting to people whilst helping im-prove their day
• A keen attitude to learning and enthusiasm to achieve in the workplace and in your studies
• Confident communication skills, both written and verbal
• Good sense of fun and community spirit


• 5 GCSEs at a pass grade including English Language and Maths or a relevant Level 2 qualification


Welsh Spoken Skills: No Welsh Written Skills: No

Course details

Training provider:
Cardiff and Vale College

Business Administration Level 3

About the employer

Hydrock Wharton Place
13 Wharton Street

CF10 1GS

Disability confident

Yes, we are part of the Disability Confident Scheme from the UK Department for Work and Pensions.

Please note that all apprenticeships are open to everyone. However, some organisations have worked to achieve Disability Confident accreditation. You should always apply for the apprenticeship you feel best suited to.

Interview arrangements

Will take place sometime between 18 July - 29 July 2022


Why an apprenticeship?

As an apprentice you will earn while you train. It’s a great career choice whether you are leaving school or college, returning to work after starting a family or looking for a new career. There’s a wide range of jobs on offer.  A job at the Welsh Government is unlike any other in Wales.

At the Welsh Government you’ll be given support and guidance so you can develop your skills in the workplace. You will also need to set aside time to study for your apprenticeship. You’ll be a valued member of the team from day one.

What apprenticeships are available?

We don’t currently have any apprenticeship opportunities open as we have now closed our scheme for 2019. If you’d like to keep updated on the vacancies that we’re advertising, you may want to visit our jobs board:  Welsh Government External Vacancies Board.

If you’d like to receive Job Alert e-mails that let you know when we’re advertising a role that suits your preferences, scroll to the bottom of the jobs board, and you’ll see the ‘Create Job Alert’ link.  Click this, and follow the on-screen instructions to set up your alerts.  You’ll need to log in or create an account as part of this process.

Who can apply?

To be eligible to apply you:

  • will be at least 16 years of age at the time of making your application
  • will not be in full-time education (you can apply while still attending school/college/university but will have finished or intend to finish your studies by the time your apprenticeship starts)
  • will need to meet the Civil Service Nationality requirements to apply.

ALS eligibility

Please note that ALS our training providers have their own eligibility in order to provide the funding required to undertake an apprenticeship. You may not be eligible to apply if:

  • you already hold a qualification at Level 3 or above in ICT, Software, Web and Telecoms or a similar subject
  • you already hold a qualification at Level 3 or above in Business Administration, Customer Service or a similar subject

What are the benefits?  

How much will I be paid?

You will earn £19,240 a year while training. When you pass your apprenticeship you can apply for a permanent job at the Welsh Government. Within 2 years of starting your apprenticeship you could be earning £22,500. 

You will get 31 days holidays as well as 10 public and privilege days. We offer flexible working arrangements to help you get the right work/life balance. You will also be eligible for membership of the Civil Service Pension Scheme

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