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Keswick & Solway ICC Hub Administration Apprentice

Employer
NHS England Apprenticeships
Location
Keswick
Salary
Competitive salary
Closing date
14 Jul 2022

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Job Details

Job summary

ICC Hub Admin Apprentice

Wigton Hospital

37.5 hours

If you are a school/college leaver looking for an admin apprenticeship opportunity within the NHS, then look no further.

We are looking for an enthusiastic team player to contribute to the provision of high quality administrative services to Community Health Care services.

Based in the Keswick and Solway ICC Hub at Wigton Hospital, the Admin Apprentice will develop through education, training, and practice to gain the fundamental skills, knowledge, and competencies to perform their duties at a proficient level, with the expectation of gaining a Level 2 Customer Services or Level 3 Business Admin Apprenticeship.

Main duties of the job

Interested in a career in an office, the ICC Hub Admin Apprentice will enjoy working with people and be a great communicator, as they will be helping users both in-person, on the telephone and online. They will have excellent IT skills, and will be using a range of software, Patient systems, websites, databases, and creating documents.

For more information or an informal conversation please contact:

Natalie Jupp or Emma Graham on 016973 66639

About us

At NCIC, we have an ambition to deliver outstanding hospital and health services to half a million people. Established on 1st October 2019, the Trust is creating a centre of excellence in providing rural and remote healthcare and provides a wide range of community and acute services throughout north Cumbria and beyond. We're responsible for delivering over 70 services across 15 main locations and we employ more than 6,500 members of staff.

Our 5 key principles demonstrate our belief in the delivery of 'safe, high quality care every time'.
  • Being a clinically led organisation
  • Quality and safety at the heart
  • A positive patient experience every time
  • A great place to work
  • Managing our money well

As an organisation we are serious about supporting a diverse workforce that reflects our local community and are very much focused on being an inclusive and compassionate place to work.

Date posted

29 June 2022

Pay scheme

Other

Salary

£8,092 a year per annum pro rata

Contract

Apprenticeship

Duration

18 months

Working pattern

Full-time

Reference number

262-A-22-4318201

Job locations

Keswick and Solway ICC Hub, Wigton Hospital

Cross Lane

Wigton

CA7 9DD

Job description

Job responsibilities

Please see attached Job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.

Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our policy for eligible vacancies?
  • Please ensure that you document evidence of meeting all the essential criteria in the supporting information.
  • If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.

Important Information

Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.

For candidates applying using a Hotmail account or have strict firewall settings please ensure the following:
  • Junk Mail is checked regularly

Disclosure and Barring Service:

On 28 November 2020, the new Disclosure and Barring Service filtering rules will come into effect.

The changes mean that:
  • youth cautions, reprimands and final warnings will no longer be subject to automatic disclosure
  • the multiple conviction rule has been removed, meaning that if an individual has more than one conviction, regardless of offence type or time passed, each conviction will be considered against the remaining rules individually, rather than being automatically disclosed.

If you are unsure about whether you need to disclose certain criminal record information, free confidential advice may be sought from one of the charity bodies listed below. These bodies can advise you on what you are legally required to declare and may also be able to advise you on how you can disclose criminal record information to a prospective employer and your legal rights when doing so.

Nacro Tel: 0300 123 1999, or email: helpline@nacro.org.uk

Unlock Tel: 01634 247350, email advice@unlock.org.uk or complete the online form on the Unlock website

The Trust is committed to safeguarding adults and children therefore if the post is subject to the Rehabilitation of Offenders Act (ROA) 1974 (Exceptions) Order 1975 (as amended) the successful candidate(s) will be subject to a criminal records check with the Disclosure and Barring Service (DBS). The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post:

Standard Check: £18 + Administration cost of £3.85 = £21.85. Deducted at £6.85 from 1st month salary and £5 deducted from salary over following 3 months.

Enhanced Check: £38 + administration cost of £3.90 = £41.90. Deducted at £11.90 from 1st month salary and £10 deducted from salary over following 3 months.

As part of the one of the largest employers in the UK NCIC future employees will have also access to the following benefits.

A lease car may be available for this position; further details will be provided upon appointment if applicable.

27 day holiday scheme rising to 33 after 10 years

Flexible working Scheme

Excellent opportunities for development

Competitive NHS Pension scheme

Access to NHS discounts with retailers and leisure companies

EAP (Employee Assistance Programme) a free, confidential counselling and information service to assist with personal or work-related problems

These schemes are subject to availability

Job description

Job responsibilities

Please see attached Job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.

Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our policy for eligible vacancies?
  • Please ensure that you document evidence of meeting all the essential criteria in the supporting information.
  • If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.

Important Information

Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.

For candidates applying using a Hotmail account or have strict firewall settings please ensure the following:
  • Junk Mail is checked regularly

Disclosure and Barring Service:

On 28 November 2020, the new Disclosure and Barring Service filtering rules will come into effect.

The changes mean that:
  • youth cautions, reprimands and final warnings will no longer be subject to automatic disclosure
  • the multiple conviction rule has been removed, meaning that if an individual has more than one conviction, regardless of offence type or time passed, each conviction will be considered against the remaining rules individually, rather than being automatically disclosed.

If you are unsure about whether you need to disclose certain criminal record information, free confidential advice may be sought from one of the charity bodies listed below. These bodies can advise you on what you are legally required to declare and may also be able to advise you on how you can disclose criminal record information to a prospective employer and your legal rights when doing so.

Nacro Tel: 0300 123 1999, or email: helpline@nacro.org.uk

Unlock Tel: 01634 247350, email advice@unlock.org.uk or complete the online form on the Unlock website

The Trust is committed to safeguarding adults and children therefore if the post is subject to the Rehabilitation of Offenders Act (ROA) 1974 (Exceptions) Order 1975 (as amended) the successful candidate(s) will be subject to a criminal records check with the Disclosure and Barring Service (DBS). The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post:

Standard Check: £18 + Administration cost of £3.85 = £21.85. Deducted at £6.85 from 1st month salary and £5 deducted from salary over following 3 months.

Enhanced Check: £38 + administration cost of £3.90 = £41.90. Deducted at £11.90 from 1st month salary and £10 deducted from salary over following 3 months.

As part of the one of the largest employers in the UK NCIC future employees will have also access to the following benefits.

A lease car may be available for this position; further details will be provided upon appointment if applicable.

27 day holiday scheme rising to 33 after 10 years

Flexible working Scheme

Excellent opportunities for development

Competitive NHS Pension scheme

Access to NHS discounts with retailers and leisure companies

EAP (Employee Assistance Programme) a free, confidential counselling and information service to assist with personal or work-related problems

These schemes are subject to availability

Person Specification

Qualifications

Essential

  • Minimum of two GCSE's Grade A - C, or assessed at equivalent standard.
  • Willingness to work towards and complete the level 3 Business Administrator Apprenticeship


Knowledge

Essential

  • Working knowledge of Microsoft Office


Skills and Aptitudes

Essential

  • Keyboard skills and IT literacy
  • Developing communication skills.


Personal Circumstances

Essential

  • Attention to detail
  • To be able to work as part of a team
  • Self-motivated.


Other Requirements

Essential

  • Responsible and reliable.
  • Be adaptable to a growing and changing service.
  • Commitment to achievement of apprenticeship
  • Act in a ways that support equality and diversity.

Person Specification

Qualifications

Essential

  • Minimum of two GCSE's Grade A - C, or assessed at equivalent standard.
  • Willingness to work towards and complete the level 3 Business Administrator Apprenticeship


Knowledge

Essential

  • Working knowledge of Microsoft Office


Skills and Aptitudes

Essential

  • Keyboard skills and IT literacy
  • Developing communication skills.


Personal Circumstances

Essential

  • Attention to detail
  • To be able to work as part of a team
  • Self-motivated.


Other Requirements

Essential

  • Responsible and reliable.
  • Be adaptable to a growing and changing service.
  • Commitment to achievement of apprenticeship
  • Act in a ways that support equality and diversity.


Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

North Cumbria Integrated Care NHS Foundation Trust

Address

Keswick and Solway ICC Hub, Wigton Hospital

Cross Lane

Wigton

CA7 9DD

Employer's website

https://www.ncic.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

North Cumbria Integrated Care NHS Foundation Trust

Address

Keswick and Solway ICC Hub, Wigton Hospital

Cross Lane

Wigton

CA7 9DD

Employer's website

https://www.ncic.nhs.uk/ (Opens in a new tab)

Company

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