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INT Apprentice Administrator

Employer
NHS England Apprenticeships
Location
Bristol
Salary
Competitive salary
Closing date
15 Jul 2022

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Job Details

Job summary

Our Integrated Network Teams (INTs) deliver out of hospital care to people in their own homes or community clinics. We provide these services to people who are registered with a GP within Bristol, North Somerset, and South Gloucestershire (BNSSG).

As a member of our administrative team you will play an essential role in supporting clinical colleagues who work in these teams, providing care during the hours of 8am - 8pm, 7 days a week. The administrative team work alongside these clinical teams who include nurses, physiotherapists, occupational therapists and unregistered support staff. You will regularly communicate across the whole team as well as with service users and colleagues across the wider organisation.

The successful candidate will have strong communication skills as well as an ability to prioritise and work autonomously. In return we will offer you support and development of key administrative skills and give you opportunities to work within the multi-disciplinary team.

Main duties of the job

  • Provide administration support to INT staff and Administration Leads as required, including patient related tasks
  • Manage telephone queries
  • Update and maintain Emergency Contact lists for all staff
  • Circulate information to staff as directed by the Sirona management team, ensuring distribution lists are kept up to date
  • Support with sickness logging and reporting
  • Attend meetings and training as required
  • Respond to enquiries from the Single Point of Access team (SPA) and ensure onward referrals to other services are dealt with in a timely manner
  • Use Community Electronic systems
  • Scanning of documents on to the patient records
  • Collate and distribute Community Nursing Weekend Numbers and out of hours contacts
  • Assist with booking/authorising bank shifts
  • Place NHS supply chain orders, manage deliveries and replenish stock cupboards as instructed
  • Complete regular audits and stock checks as requested
  • Order equipment for new starters
  • Prioritise workload and work without direct supervision
  • Reserve rooms within community buildings as requested
  • Report any estate issues arising in our buildings
  • Act as Fire Marshall/First Aider after appropriate training
  • Report any Health & Safety issues to Locality Admin Lead
  • Report Adverse Events
  • Attend career events to promote apprenticeships


About us

We are Sirona care & health, a Community Interest Company committed to providing local communities with a range of high quality specialist health care services across Bristol, North Somerset and South Gloucestershire. For us, its about the personal approach; we take pride in what we do and deliver the high standard of care that wed expect for ourselves and our families.

Benefits:
  • NHS AfC21/22 Salary, Terms and Conditions and NHS Pension scheme
  • Flexible Working
  • 27-33 days annual leave
  • Dedicated in-house Learning and Development Team We offer an extensive corporate and local induction programme to all new starters
  • Continuous Professional Development A wide variety of clinical and non-clinical training is available to all members of staff throughout their careers
  • Health and Wellbeing - Employee Assistance Programme provider, free in-house Physiotherapy Team for all staff
  • Staff Recognition - Annual Sirona Awards for Excellence
  • Discounts and Benefits


Date posted

04 July 2022

Pay scheme

Agenda for change

Band

Band 2

Salary

£4.81 to £9.50 an hour

Contract

Apprenticeship

Duration

18 months

Working pattern

Full-time, Flexible working

Reference number

B9083-SIR2043-2

Job locations

Suites 1 & 2 Warmley Business Park

83 Tower Road North

Bristol

BS30 8XP

Job description

Job responsibilities

Please read the attached Job Description and Person Specification for full details of the role before applying.

Job description

Job responsibilities

Please read the attached Job Description and Person Specification for full details of the role before applying.

Person Specification

Qualifications

Essential

  • GCSE English Grade C or above or equivalent


Desirable

  • NVQ Level 2 in Business Administration/Customer Care


Experience

Essential

  • Good communication and interpersonal skills
  • Basic use of computer and keyboard skills
  • Office experience of Microsoft Office including Excel, Outlook, email, Access and Word.
  • An aptitude to learn quickly
  • Excellent communications skills and the ability to communicate with professionals and patients
  • Evidence of a flexible proactive approach to the role
  • Working with the public


Desirable

  • Good Organisation skills
  • Attention to detail
  • To be able to work as part of a team and understanding the dynamics
  • Take responsibility for development
  • Car driver would be a great benefit


Additional Criteria

Essential

  • Successful applicant will need to ensure they are able to make appropriate travel arrangements which will allow them to work with the geographical area allocated to them

Person Specification

Qualifications

Essential

  • GCSE English Grade C or above or equivalent


Desirable

  • NVQ Level 2 in Business Administration/Customer Care


Experience

Essential

  • Good communication and interpersonal skills
  • Basic use of computer and keyboard skills
  • Office experience of Microsoft Office including Excel, Outlook, email, Access and Word.
  • An aptitude to learn quickly
  • Excellent communications skills and the ability to communicate with professionals and patients
  • Evidence of a flexible proactive approach to the role
  • Working with the public


Desirable

  • Good Organisation skills
  • Attention to detail
  • To be able to work as part of a team and understanding the dynamics
  • Take responsibility for development
  • Car driver would be a great benefit


Additional Criteria

Essential

  • Successful applicant will need to ensure they are able to make appropriate travel arrangements which will allow them to work with the geographical area allocated to them


Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Sirona care & health CIC

Address

Suites 1 & 2 Warmley Business Park

83 Tower Road North

Bristol

BS30 8XP

Employer's website

https://www.sirona-cic.org.uk/ (Opens in a new tab)

Employer details

Employer name

Sirona care & health CIC

Address

Suites 1 & 2 Warmley Business Park

83 Tower Road North

Bristol

BS30 8XP

Employer's website

https://www.sirona-cic.org.uk/ (Opens in a new tab)

Company

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