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Operations Apprenticeship

The Tess Group
M50 2UE, Salford
Closing date
13 Aug 2022

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Role Type
Start Date
12-18 months
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Operations Apprenticeship 

City Sprint

To cover various aspects of the Talent team duties to offer support to the Talent teams, you will create a positive first impression for all candidates that have chosen CitySprint for the next step of their career. Support and promote CitySprint and its values to create a positive culture and establish it as an of ‘Employer of Choice’.

  • Working week

  • 42.5 hours a week (Mon to Fri 9 - 5:30) Total hours per week: 42.5

  • The annual wage is £12,675.0

Vacancy description

Operations Apprenticeship is responsible for supporting all training and recruitment across the business. You will
support for the end-to-end colleague journey from application through to completion of the onboarding process,
and development. You will be a key function liaising with all key stakeholders and the wider People Team to
positively influence the business culture and promote the People team’s vision of CitySprint being regarded as an
‘employer of choice’.

- Proactively manages and resolves training or Recruitment queries by effectively communicating with other departments.

- A good understanding of the people team functions.

-Keep up to date with business changes and current trends in management development and incorporate the latest thinking in our programs.

-Ensures all in-house systems are updated accurately and in a timely manner program.

-Produce effective MI regarding MD activity, circulate information to stakeholders

-Acts as a CitySprint ambassador at all times.

-A key contributor that acts as a trusted central source of knowledge for all stakeholders.

-Creates a positive culture through the development of relationships based on respect and integrity at all levels.

-Actively promotes a positive work environment.

-Ability to collate data and present data in a clear and concise manner and in a timely fashion.

-Demonstrates effective time management skills and meets deadlines.

-Supports multiple projects in a multi-site environment.

-Ensures all paperwork and systems are maintained efficiently and accurately and in line with business requirements.

-Understand business patterns and proactively contributes to planning for success in peak periods.

-Continuously supports and develops team/colleagues.

-Continuously reviews processes and proactively seeks ways to improve existing systems.

-Proactively reviews and monitors ways of working to maximize efficiency and enhance stakeholder experiences.

-Ability to reprioritize tasks/workload in line with changing business needs in a busy and time-sensitive environment.

Requirements and prospects

Desired skills

-Previous experience in a Recruitment and Training environment.

-Good understanding of administrative procedures that support effective Training and recruitment.

-Basic computer skills – full Microsoft Office suite.

Personal qualities

-Communication skills

-Organization skills

-Problem-solving skills

-Analytical skills


Desired qualifications

GCSEs or equivalent.

Future prospects

-Funded Training to develop your skills

-The opportunity to progress your career within the business

City Sprint


CitySprint is a nationwide same-day courier with a local, personal feel. Fast, super-responsive, and adaptive to your exact challenges and priorities. In short, an extension of your business. Whatever your sector, we’re ready to streamline the delivery process, help you to get things done safely and efficiently, and grow. CitySprint puts customers at the heart of everything we do from healthcare to high tech, manufacturing to publishing.

Training provider

The Tess Group

-Advanced Business Administrator Standard

-Training will be provided by The Tess Group 

Apprenticeship standard

Business administrator

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