What will the apprentice be doing?
As a Claims Handler apprentice you will be joining a professionally qualified and supportive team, working towards completing your own qualifications and developing the technical and non-technical skills to manage your own portfolio of personal injury claims.
If you want to join a great company and are eager to further your own skills and knowledge through our detailed training and development approach, then we want to hear from you! If you are not fazed by a challenge, work hard to learn new things and are a keen team player, then this could be the opportunity for you.
As a Claims Handler apprentice you will be interested in the world and how it works, you will be unafraid to say that you "don't know", have the courage to learn difficult things, to be different and consider the consequences of your actions. You will work hard to improve yourself and to support others.
Below are some of the key areas that a Claims Handler apprentice will be involved in:
What training will the apprentice take and what qualification will the apprentice get at the end?
- Responsible for handling a number of claims from the initial customer contact through to the settlement of the claim, with values of up to £25,000.
- Understand the principles and practices of insurance through the completion of the Advanced CII Diploma.
- Develop a thorough understanding of Ageas Motor Insurance products and Motor Claims handling processes, by providing first class customer service and cost control for first- and third-party claims.
- Develop knowledge of the Motor Insurance and claims market, its main participants, the means by which income is generated via the claims process.
- Develop influencing and negotiations skills to be used in a range of situations and scenarios.
You will work towards your level 6 insurance apprenticeship, interlinked with our own development programme, achieving an Advanced Diploma in Insurance (ACII) qualification.What is the expected career progression after this apprenticeship?
Fixed Term Contract October 2022 - October 2025 with opportunity to be promoted to a PI Handler on a permanent contract.
Requirements and prospects Desired skills and personal qualities
Attention to detail, Organisation skills, Problem solving skills, Administrative skills, Analytical skills, Logical, Initiative Qualifications
GCSE or equivalent Maths & English (Grade C/4 and above or equivalent) Essential Things to consider
At Ageas we offer a wide range of benefits to support you and your family inside and outside of work, which helped us achieve, Top Employer status in the UK. •Flexible Working - Smart Working @ Ageas gives employees flexibility around location (as long as it's within the UK) and, for many of our roles, flexibility within the working day to manage other commitments, such as school drop offs etc. We also offer all our vacancies part-time/job-shares . We also offer a minimum of 31 days holiday (inc. bank holidays) and you can buy and sell days. •Supporting your Health - Dental Insurance Health Cash Plan, Health Screening, Will Writing, Voluntary Critical Illness, Mental Health First Aiders, Well Being Activities - Yoga, Mindfulness. •Supporting your Wealth - Annual Bonus Schemes, Annual Salary Reviews, Competitive Pension, Employee Savings, Employee Loans. •Supporting you at Work - Well-being activities, yoga, mindfulness sessions, Sports and Social Club events and more. •Benefits for Them - Partner Life Assurance and Critical Illness cover •Getting Around - Car Salary Exchange, Cycle Scheme, Vehicle Breakdown Cover •Get some Tech - Deals on various gadgets including Wearables, Tablets and Laptops. •Supporting you back to work - Return to work programme after maternity leave.