Graduate Advisor
- Employer
- Confidential
- Location
- Lancashire
- Salary
- 20000.00 - 22000.00 GBP Annual
- Closing date
- 2 Sep 2022
View more
- Specialism
- Sales / Customer Service
- Sector
- Consulting & Business Services
- Role Type
- Graduate, Other work and training
- Start Date
- Immediate
- Duration
- Permanent
You need to sign in or create an account to save a job.
Connections Recruitment is working in partnership with a leading education provider to identify Graduate Advisors to manage queries from existing and prospective students.
The position will involve providing exceptional customer service, acting as the first point of contact, and dealing with enquiries by phone, webchat and email.
Manage all queries from existing students and proactively enrol students in courses and exams
Assisting with queries relating to the website and mobile app
Maintaining and improving student satisfaction, assisting with online or client reporting queries
Manage student complaints accordingly and complete administrative duties such as processing payment plans and refer a friendsA clear pathway to progress into senior leadership and management roles, GBP20,500 starting salary with the opportunity for progression to higher bands available within the department.
36 days annual leave + Study Support, Employee Assistance Programme, Health Screening, Private Medical Insurance, Sick Pay, Income Protection Insurance, Pension, Life Assurance, Staff Discount Scheme, Tastecard, Cycle to work & Season Ticket Loan Scheme
The position will involve providing exceptional customer service, acting as the first point of contact, and dealing with enquiries by phone, webchat and email.
Manage all queries from existing students and proactively enrol students in courses and exams
Assisting with queries relating to the website and mobile app
Maintaining and improving student satisfaction, assisting with online or client reporting queries
Manage student complaints accordingly and complete administrative duties such as processing payment plans and refer a friendsA clear pathway to progress into senior leadership and management roles, GBP20,500 starting salary with the opportunity for progression to higher bands available within the department.
36 days annual leave + Study Support, Employee Assistance Programme, Health Screening, Private Medical Insurance, Sick Pay, Income Protection Insurance, Pension, Life Assurance, Staff Discount Scheme, Tastecard, Cycle to work & Season Ticket Loan Scheme
You need to sign in or create an account to save a job.
Get job alerts
Create a job alert and receive personalised job recommendations straight to your inbox.
Create alert