Second Line IT Support Apprentice

Employer
ABCOM IT Solutions
Location
UNIT 3, ASHWYN BUSINESS CENTRE, MARCHANTS WAY, RH15 8QY
Salary
£19,000.00 annually
Closing date
12 Oct 2022

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Specialism
Other
Sector
Unspecified
Role Type
Apprenticeship, Higher
Start Date
October
Duration
Permanent
What will the apprentice be doing?
  • Provide telephone and remote second line support
  • Provide site-based installation of hardware and software
  • Provide site based second and third line support
  • To cover Sussex and occasionally London areas

What training will the apprentice take and what qualification will the apprentice get at the end?

Why choose our Network Engineer Level 4 apprenticeship?

Our Network Engineer Level 4 apprenticeship is perfect for learners that are fresh out of an IT education or already employed in the tech sector and looking to take the next step.

The Network Engineer Level 4 apprenticeship programme concentrates on modern network infrastructure, advanced connectivity and advanced security. This enables learners to develop and enhance technical skills, and ensure that they have the technical grounding needed to become a skilled Network Designer, Systems Engineer or Network Administrator.

QA's Network Engineer Level 4 apprenticeship programme enables the apprentice to:
  • Get equipped with the advanced technical skills needed for the role
  • Learn the core networking and server administration skills
  • Required to support a traditional on-premise, cloud or hybrid network
  • Dive deep into the management of networks, exploring network hardware and software, network services and routing protocols
  • Get immersed in technical content designed around real skills, aligning to and relevant to employers and the market
  • Combine online learning live event training and on-the-job experience to develop real world skills using cutting-edge technology

What is the expected career progression after this apprenticeship?

In the long term the business has an aggressive growth strategy and opportunities for advancement will arise.

Requirements and prospects

Desired skills and personal qualities

Communication skills, Attention to detail, Team working, Windows 10 & 11, Server 2019, Microsoft Office 365, Networked based printing, PC diagnostics & fault-finding, Routers & wireless networks, Driving licence (essential)

Qualifications

A Level or equivalent ICT (Grade Any) Desired
BTEC or equivalent IT (Grade 180 credits)) Desired
Other Apprenticeship in similar subject (Grade Level 3) Desired
Other International Baccalaureate in ICT (Grade Level 3) Desired

Things to consider

Important Information: QA's apprenticeships are funded by the Education & Skills Funding Agency (ESFA), an executive agency of the Department for Education. To be eligible for a Government funded apprenticeship you must have lived in the UK or European Economic Area (EEA) for the last 3 consecutive years.

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