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Hospitality Placement- Front of House

Employer
The Arden Hotel, Stratford-upon-Avon
Location
Stratford-upon-Avon
Salary
Competitive
Closing date
3 Sep 2022

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Specialism
Sales / Customer Service
Sector
Retail
Role Type
Graduate, Other work and training
Start Date
Immediate
Duration
Permanent
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Are you looking for a work placement in a quality led guest-focused environment, where no two days are the same? Are you currently studying for a degree in Hospitality Management or Travel and Tourism? Our placements of 6 months+, are the perfect platform for students looking to springboard their career gaining credible experience within the luxury hotel market.

What you ll be doing?

Whether you are studying Hospitality or a Business-related degree programme, our placements will give you a host of experiences designed to compliment your studies. We can offer placements in Food & Beverage, Front Office or create a bespoke placement which covers all area s within the hotel, albeit with longer periods in F&B or Front Office. Dependant on the duration of placement you require.

Within Front Office, you will work as one of our Reception, General Assistant or Porterage team providing a warm welcome and helping to create that all important first and last impression.

This hands-on role will provide you with the opportunity to develop your skills in interactions with both guests and team members, shadowing others whilst growing your confidence before taking on increased responsibilities.

What you ll need?

To be successful you will be passionate about working for a collection of hotels who pride ourselves on providing the wow factor for both guests and members, and is renowned for the highest standards of customer service.

You will be a great communicator as well as a good listener and be capable of building great relationships with colleagues.

It goes without saying that a positive can do attitude is essential, along with a good sense of humour, team spirit, as well as a real and evident passion for the industry. Any current customer facing experience, particularly within a similar environment may help set you apart from other candidates but isn t essential - we want to be wow d by your passion, commitment and drive to learn as much as possible to help support your education and future career in hospitality.

What to expect?

You ll work in a busy and hardworking team environment, where we ll expect you to be hungry to learn more. You will be working a minimum of 40 hours per week, across 5 days. Our early shifts start from 6am and late shifts will finish from 11pm onwards. Our hotels are busiest on Fri-Sunday, and so you should be prepared to work regular weekends.

INDHOTEL
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