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Business Administration Apprentice

Employer
Kent Training & Apprenticeships
Location
Gravesend, Kent
Salary
£5.00 per hour
Closing date
18 Aug 2022

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Specialism
Administration
Sector
Unspecified
Role Type
Apprenticeship
Start Date
Ongoing
Duration
Undisclosed
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Employer Description

We here at ABA Commercial Insurance brokers are an established specialist brokers for the people. We have been supplying construction liability, motor fleet and property insurance for over 30 years. We are truly dedicated in offering our clients a unique, personal and tailored service by working closely to understand the business and the people within it.

Travel Information: 10 min walk from Gravesend station and many bus routes

Description of vacancy

Your role within the business is to work with the Account Executives, supporting their customer needs and administrating their work. You daily duties will be to handle claims enquiries from our clients and/or insurers or any third-party claiming allegations.

You will be responsible for the administration of policies and set up. You will be required to chase client payments and assist in resolving issues. You will be looking after the internal executives and assisting them in servicing and managing client processing.

You will be responsible for:

  • Speaking with clients and insurers to deal with various claims, admin and policy changes.
  • Dealing with client mid term adjustments
  • Processing documentation
  • Using our CRM system
  • Invoicing Clients
  • Setting up Payments
  • Issuing Policy Documents
  • Reporting claims
  • Supporting all aspects of

The Rewards:
There's a reason why we have been around for over 30 years. We are caring to our team, customer driven and a family run business. We pride ourselves on being different within the insurance industry. We have a rewarding culture, both professionally and personally.

Wage

£5.00 per hour.

We are caring to our team, customer driven and a family run business. We have a rewarding culture, both professionally and personally:

Annual Company Outings / Trips

Performance Bonuses

Confidential Wellbeing Program

Flexi working

Work from home options

Hours

Monday to Friday 09:00 – 5:00pm.

Half hour unpaid lunch

With opportunity for flexible working, extended Christmas holidays, company events and more.

20% paid time during working hours is given to complete training, referred to as “Off the Job Training”

Skills Required

  • Good verbal and written communication skills
  • Microsoft office/computer skills
  • You need to have strong organisation skills
  • Excellent reading and writing ability
  • Interest in Financial services
  • Interest in gaining Financial services qualifications

Personal Qualities 

  • Confident
  • Resilient
  • Forthcoming
  • Presentable
  • Confident
  • Outgoing nature
  • Positive attitude

Qualifications Required 

GCSE Grade 9 - 4 (or A - C) in English and Maths. Or equivalent qualifications in these subjects.

Training Provided 

On the job training with the employer whilst working towards the Apprenticeship Standard – Business administrators have a highly transferable set of knowledge, skills and behaviours that can be applied in all sectors. This includes small and large businesses alike, from the public sector, private sector and charitable sector. The role may involve working independently or as part of a team and will involve developing, implementing, maintaining and improving administrative services. Business administrators develop key skills and behaviours to support their own progression towards management responsibilities. Regular work-based assessments/observations carried out by Kent Training & Apprenticeships Tutor Assessor, to determine competency and meet with Awarding Body standards

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