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Apprentice Insurance Broker - New Business Quotes Team

Welsh Government
Protect Commercial Insurance Suite 6 33-35 West Bute Street Cardiff Cardiff CF10 5LH
£13,500 per year
Closing date
19 Aug 2022

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Job Details

About the apprenticeship


• Contacting of new leads (warm) to offer quotations with either an introducing intermediary or the client directly
• Working with our Insurer panel to source the most competitive and appropriate Insurance solutions
• Generation of new leads from cross sell opportunities
• Provision of excellent customer service to our clients, intermediaries, and other business partners
• Liaising with the client to ensure we hold the right information about their business or home
• Building relationships with our introducing Intermediaries
• Securing lasting and productive relationships with our Insurers to ensure we can secure the best terms for our clients

Additional information

The role will give full training and after a successful probation will allow for study towards Cert CII - a professional Insurance Industry qualification.



• Positive attitude to Customer Service and fulfilling client needs
• Organised and able to handle pressure easily, being able to prioritise workloads
• Follow policies and procedures to ensure all quotations are provided compliantly and effectively
• Driven
• Target mindset
• Organised
• Enthusiastic
• Able to work under pressure
• Willing and able to learn quickly
• Adaptive to change
• Confident


GCSE Maths & English - Grade C or above


Welsh Spoken Skills: No Welsh Written Skills: No

Course details

Training provider:
Focus On

Training provider course:
Diploma in Customer Service Level 2

About the employer

Protect Commercial Insurance
Suite 6
33-35 West Bute Street
CF10 5LH

Disability confident

No, we are not part of the Disability Confident Scheme from the UK Department for Work and Pensions.

Please note that all apprenticeships are open to everyone. However, some organisations have worked to achieve Disability Confident accreditation. You should always apply for the apprenticeship you feel best suited to.

Interview arrangements

Face to face in office


Why an apprenticeship?

As an apprentice you will earn while you train. It’s a great career choice whether you are leaving school or college, returning to work after starting a family or looking for a new career. There’s a wide range of jobs on offer.  A job at the Welsh Government is unlike any other in Wales.

At the Welsh Government you’ll be given support and guidance so you can develop your skills in the workplace. You will also need to set aside time to study for your apprenticeship. You’ll be a valued member of the team from day one.

What apprenticeships are available?

We don’t currently have any apprenticeship opportunities open as we have now closed our scheme for 2019. If you’d like to keep updated on the vacancies that we’re advertising, you may want to visit our jobs board:  Welsh Government External Vacancies Board.

If you’d like to receive Job Alert e-mails that let you know when we’re advertising a role that suits your preferences, scroll to the bottom of the jobs board, and you’ll see the ‘Create Job Alert’ link.  Click this, and follow the on-screen instructions to set up your alerts.  You’ll need to log in or create an account as part of this process.

Who can apply?

To be eligible to apply you:

  • will be at least 16 years of age at the time of making your application
  • will not be in full-time education (you can apply while still attending school/college/university but will have finished or intend to finish your studies by the time your apprenticeship starts)
  • will need to meet the Civil Service Nationality requirements to apply.

ALS eligibility

Please note that ALS our training providers have their own eligibility in order to provide the funding required to undertake an apprenticeship. You may not be eligible to apply if:

  • you already hold a qualification at Level 3 or above in ICT, Software, Web and Telecoms or a similar subject
  • you already hold a qualification at Level 3 or above in Business Administration, Customer Service or a similar subject

What are the benefits?  

How much will I be paid?

You will earn £19,240 a year while training. When you pass your apprenticeship you can apply for a permanent job at the Welsh Government. Within 2 years of starting your apprenticeship you could be earning £22,500. 

You will get 31 days holidays as well as 10 public and privilege days. We offer flexible working arrangements to help you get the right work/life balance. You will also be eligible for membership of the Civil Service Pension Scheme

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