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IT Technician Schools Apprentice

Employer
QA Apprenticeships
Location
Amersham, Buckinghamshire
Salary
£12,000 to £14,000 per annum.
Closing date
15 Sep 2022

View more

Specialism
IT
Sector
Technology, Telecommunications
Role Type
Apprenticeship, Advanced
Start Date
Immediate
Duration
12-18 months
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Job Details

Employer description: 

Our client provides IT support services to over 300 clients ranging from small businesses, up-to nationwide corporates. We have built our success on providing the highest level of service to form productive long-lasting partnerships. 

Overview: 

We are currently going through a strong period of growth and looking for great people to join our fantastic team in Amersham. We work exceptionally hard in a rewarding and fun environment. 

Candidates must have excellent customer service and troubleshooting skills, with a real passion for technology and support are essential. 

Having a driving licence is preferred as the first 4 weeks will be at the head office in Wooburn Green, you will need to travel there. 

This is a great opportunity to join a growing organisation with opportunities for progression and training.  

Main responsibilities: 

  • To provide onsite IT support to schools
  • Maintaining accurate time keeping and the ability to work in a team
  • Escalating issues to the Resource Manager (where required) in a timely manner 

Desired skills and personal qualities: 

  • Strong customer service skills
  • Excellent communication skills
  • Ability to prioritise case load and manage time effectively
  • Proactive approach to improving the quality of service we provide

The candidate should have experience in some of the following, but training will be provided: 

  • Windows SBS 2008, Server 2012 R2 and Server 2016
  • Microsoft Exchange, Office 365, Active Directory Sync
  • Active Directory, Group Policy Management, Print Management
  • Remote Desktop Services - Dell Hardware (Desktops, Laptops, Servers and iDrac)
  • SmoothWall and Sophos 

Other requirements: 

  • Have to pass DBS Checks 
  • If you hold a driving licence, this will be a bonus / highly beneficial 

Entry requirements:

The entry requirements for this Azure Cloud Support Specialist programme are as follows:

  • 3 GCSE’s (or equivalent) at grades 4+ (A-C) in any subject
  • GCSE Maths and English (or equivalents) at grades 3+ (D or above)
  • Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject

You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. 

If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. 

Find out more here: 

https://www.enic.org.uk/Qualifications/UKQRS/Default.aspx

Working week: 

8am - 4pm, 

Monday – Friday. 

37.5hrs per week. 

Future prospects: 

Potentially, you’ll gain a full-time position if you successfully complete the apprenticeship programme. 

Important Information: 

QA’s apprenticeships are funded by the Education & Skills Funding Agency (ESFA), an executive agency of the Department for Education. 

To be eligible for a Government funded apprenticeship you must have lived in the UK or European Economic Area (EEA) for the last 3 consecutive years. 

Company

QA Apprenticeships is the first Ofsted 'Outstanding' rated IT apprenticeships provider, as well as 3-time consecutive winner of Apprenticeship Programme of the Year (2012, 2013 and 2014). According to Ofsted, we deliver "world-class" apprenticeship programmes with "exceptionally well qualified" staff. Most of our apprentices "deliver a high standard of work for their employers and exceed expectations, often finding better ways of working and reducing costs".

Why choose QA Apprenticeships?

  • The first IT apprenticeships business rated Ofsted Outstanding
  • 100% of QA apprentices have jobs from day one of their 12–14 month apprenticeship programmes
  • 94% of QA apprentices secure permanent employment after completing; this is 20% higher than the national average (National Apprenticeship Service 2012)
  • We have won the coveted Apprenticeship Programme of the Year award for three consecutive years at The Learning Awards 2012, 2013 & 2014
  • Leading apprenticeship partner for Microsoft, Oracle, HPE, Cisco and Association of Project Management

 

Find Us
Website
Telephone
01753898736
Location
Rath House 55-65 Uxbridge Road
Slough
Berkshire
SL1 1SG
GB
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