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Junior IT Support Engineer Apprentice

Employer
QA Apprenticeships
Location
Kings Hill, West Malling
Salary
£13,000 per annum.
Closing date
15 Sep 2022

View more

Specialism
IT
Sector
Technology, Telecommunications
Role Type
Apprenticeship, Advanced
Start Date
Immediate
Duration
12-18 months
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Job Details

Employer description: 

SimpleIT4u are a small Managed IT Service provider.

Overview: 

We are looking for a Junior Technical Support Engineer to provide services to our clients who we provide a full range of IT services to. 

This is a great opportunity to work with a small team and develop your IT skills. 

Main responsibilities: 

  • Providing 1/2nd Line support.
  • Responding to tickets efficiently.
  • Troubleshooting hardware, software and network problems.
  • Installing, maintaining and support Windows Desktops, software applications and hardware accessories.
  • Travel to client sites to provide hands on support. 

What we are looking for: 

Desirable skills and experience:  

  • Ideally have at least 3 months experience in an IT role or course.
  • Knowledge of Active Directory.
  • Knowledge of networking IPv4.
  • Good Windows Desktop support experience.
  • Strong communication skills.
  • Strong problem-solving skills.

As well as having the following:

  • Must be eligible to work in the UK. 

Entry requirements:

The entry requirements for this Azure Cloud Support Specialist programme are as follows:

  • 3 GCSE’s (or equivalent) at grades 4+ (A-C) in any subject 
  • GCSE Maths and English (or equivalents) at grades 3+ (D or above) 
  • Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject 

You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. 

If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. 

Find out more here: 

https://www.enic.org.uk/Qualifications/UKQRS/Default.aspx

Salary:

£13,000 per annum. 

Future prospects:

There will be the opportunity to progress onto Level 4 programme or gain full time employment upon successful completion of the apprenticeship.

Important Information: 

QA’s apprenticeships are funded by the Education & Skills Funding Agency (ESFA), an executive agency of the Department for Education.

To be eligible for a Government funded apprenticeship you must have lived in the UK or European Economic Area (EEA) for the last 3 consecutive years.

Company

QA Apprenticeships is the first Ofsted 'Outstanding' rated IT apprenticeships provider, as well as 3-time consecutive winner of Apprenticeship Programme of the Year (2012, 2013 and 2014). According to Ofsted, we deliver "world-class" apprenticeship programmes with "exceptionally well qualified" staff. Most of our apprentices "deliver a high standard of work for their employers and exceed expectations, often finding better ways of working and reducing costs".

Why choose QA Apprenticeships?

  • The first IT apprenticeships business rated Ofsted Outstanding
  • 100% of QA apprentices have jobs from day one of their 12–14 month apprenticeship programmes
  • 94% of QA apprentices secure permanent employment after completing; this is 20% higher than the national average (National Apprenticeship Service 2012)
  • We have won the coveted Apprenticeship Programme of the Year award for three consecutive years at The Learning Awards 2012, 2013 & 2014
  • Leading apprenticeship partner for Microsoft, Oracle, HPE, Cisco and Association of Project Management

 

Find Us
Website
Telephone
01753898736
Location
Rath House 55-65 Uxbridge Road
Slough
Berkshire
SL1 1SG
GB
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