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Trainee Business Support Administrator

Welsh Government
DPP Planning 11-13 Penhill Road Pontcanna Cardiff Cardiff CF11 9PQ
£18,100 per year
Closing date
20 Aug 2022

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Job Details

About the apprenticeship


• To provide support to the board of Directors and business administration function
• To monitor and maintain the business operating systems
• To assist with the monitoring, implementation and management of IT systems, security and GDPR, ISO 9001:2015 and Health and Safety
• To assist with the creation and implementation of company documentation and training
• To assist with end to end job creation through to closure and archiving
• To assist with the end to end employment cycle
• To assist with the creation of a variety of operational reports
• General support for offices and buildings
• General day to day administration duties
• File management
• Data entry/processing

Additional information

Employee Benefits:
• Mobile phone allowance
• 25 days annual leave, plus Christmas closure, bank holidays and additional leave after 5 years service
• Generous pension scheme
• Group income protection
• Group life assurance
• Private medical insurance
• Employee assistance programme
• Health and mental wellbeing support
• Flexible working arrangements (home and office)
• Good social network internally/externally
• Coach/mentoring available
• Training and development opportunities



• Be proactive and demonstrate initiative
• Strong attention to detail
• Good organisational skills and the ability to manage time and multiple tasks effectively
• Able to communicate well verbally and in written form
• Be willing to learn and continuously improve
• Be able to build strong relationships with key stakeholders


GCSE's in English and Maths
NVQ Level 2 or 3 in Business and Administration or willing to work towards
Competent user of Microsoft 365 products


Welsh Spoken Skills: No Welsh Written Skills: No

Course details

Training provider:
Cardiff and Vale College

Training provider course:
Business Administration

About the employer

DPP Planning
11-13 Penhill Road
CF11 9PQ

Disability confident

Yes, we are part of the Disability Confident Scheme from the UK Department for Work and Pensions.

Please note that all apprenticeships are open to everyone. However, some organisations have worked to achieve Disability Confident accreditation. You should always apply for the apprenticeship you feel best suited to.

Interview arrangements

Initial interviews via Microsoft Teams, further interviews in person at the Cardiff office location.


Why an apprenticeship?

As an apprentice you will earn while you train. It’s a great career choice whether you are leaving school or college, returning to work after starting a family or looking for a new career. There’s a wide range of jobs on offer.  A job at the Welsh Government is unlike any other in Wales.

At the Welsh Government you’ll be given support and guidance so you can develop your skills in the workplace. You will also need to set aside time to study for your apprenticeship. You’ll be a valued member of the team from day one.

What apprenticeships are available?

We don’t currently have any apprenticeship opportunities open as we have now closed our scheme for 2019. If you’d like to keep updated on the vacancies that we’re advertising, you may want to visit our jobs board:  Welsh Government External Vacancies Board.

If you’d like to receive Job Alert e-mails that let you know when we’re advertising a role that suits your preferences, scroll to the bottom of the jobs board, and you’ll see the ‘Create Job Alert’ link.  Click this, and follow the on-screen instructions to set up your alerts.  You’ll need to log in or create an account as part of this process.

Who can apply?

To be eligible to apply you:

  • will be at least 16 years of age at the time of making your application
  • will not be in full-time education (you can apply while still attending school/college/university but will have finished or intend to finish your studies by the time your apprenticeship starts)
  • will need to meet the Civil Service Nationality requirements to apply.

ALS eligibility

Please note that ALS our training providers have their own eligibility in order to provide the funding required to undertake an apprenticeship. You may not be eligible to apply if:

  • you already hold a qualification at Level 3 or above in ICT, Software, Web and Telecoms or a similar subject
  • you already hold a qualification at Level 3 or above in Business Administration, Customer Service or a similar subject

What are the benefits?  

How much will I be paid?

You will earn £19,240 a year while training. When you pass your apprenticeship you can apply for a permanent job at the Welsh Government. Within 2 years of starting your apprenticeship you could be earning £22,500. 

You will get 31 days holidays as well as 10 public and privilege days. We offer flexible working arrangements to help you get the right work/life balance. You will also be eligible for membership of the Civil Service Pension Scheme

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