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Apprentice Healthcare Support Worker (Band 2)

Employer
NHS England Apprenticeships
Location
Skipton
Salary
Competitive salary
Closing date
28 Sep 2022

View more

Job Details

Job summary

This is an exciting opportunity to take a first step into a career in healthcare with an award winning acute hospital trust working in partnership with an outstanding college of further education.

We are now looking to recruit a number of caring, compassionate and motivated individuals to join our next apprentice healthcare support worker programme leading to a permanent healthcare support worker post upon satisfactory completion of the apprenticeship.
  • Please see full Job Description and Advert for further details.


Main duties of the job

During the first 3 months you will be expected to work your hours between 07:00-17:30 Monday to Friday (the exact hours will depend upon the clinical area you are assigned to). After you have achieved the Care Certificate you may be expected to work any shifts Monday to Sunday between 07:00-20:30 (again depending upon the clinical area you are assigned to). After 6-8 months and at the discretion of your manager, you may also be asked to start working night shifts. Unsocial hours pay enhancements will be paid in accordance with Agenda for Change pay scales. Once in a permanent post, you will be expected to work the normal shift patterns associated with that post; this may include weekends, bank holidays and nights.

We expect you to:
  • Be at least 18 years of age at commencement of Course
  • Have good numeracy and literacy skills
  • Have excellent communication skills
  • Be able to demonstrate a caring and compassionate disposition and the commitment to work in a challenging but rewarding health care environment


About us

We are always looking for enterprising and innovative approaches to the way we provide our services. We are a national centre for telemedicine and introduced telehealth to the UK offender healthcare sector and also provide the service to patients in their care homes. Community matters to us and we are supported by 400 dedicated volunteers and have strong links with Bradford University, Craven College and Leeds City College to ensure we inspire the workforce of the future.

We want to attract staff who embrace our Right Care behaviours of compassion, a commitment to quality of care and working together for patients we want to make these part of our DNA.

Date posted

05 September 2022

Pay scheme

Other

Salary

£4.81 an hour (Please see advert text for full salary details)

Contract

Apprenticeship

Duration

18 months

Working pattern

Full-time

Reference number

423-4551426

Job locations

Airedale General Hospital

Skipton Road

Steeton

BD20 6TD

Job description

Job responsibilities

MAIN DUTIES:

The following relationships, knowledge, understanding, duties and responsibilities are not intended to be an exhaustive list; equally there are some areas that will not be applicable to all apprenticeships. The duties listed below are typical examples to illustrate the scope and responsibilities of the role of an apprentice HCSW; the precise requirements will be dictated by the clinical area in which the apprentice is working.

ORGANISATIONAL RELATIONSHIPS
  • Work under the supervision of a registered health professional in a clinical area.
  • Attend weekly classroom based teaching delivered by a training provider commissioned by the Trust
  • Undertake work based assessments, usually for staff employed by the training provider, to evidence their learning and practice
  • Keep regular contact with the clinical skills team to ensure satisfactory progress throughout their apprenticeship

KNOWLEDGE AND UNDERSTANDING
  • Principles of infection control
  • Customer relations
  • Maintaining a safe environment
  • Emergency procedures
  • Equality and Diversity

DUTIES AND AREAS OF RESPONSIBILITY
  • Maintain high standards of care
    • Undertake duties in different clinical areas under supervision.
    • Demonstrate compassion in all interactions with patients.
    • Demonstrate respect for patients.
    • Understand and work within policies and local procedures relating to Safeguarding Children and the Protection of Vulnerable Adults.
    • Understand the need to maintain and respect patient confidentiality
    • Complete mandatory training
    • Maintain a safe working environment, reporting incidents, accidents, complaints.
    • Adhere to Airedale NHS Foundation Trust policies.
  • Support team members with appropriate clinical activities under supervision:
    • Contribute to the movement and treatment of patients to maximise their independence and physical comfort.
    • Check patients skin condition and inform staff of any changes.
    • Assist other healthcare workers to support patients with hygiene and elimination needs, oral/eye care.
    • Assist other healthcare workers to support patients in expressing their healthcare needs.
    • Enable patients to be independent with everyday activities such as personal cares, mobility, eating and drinking
    • Ensure the safe use of daily living equipment e.g. walking aids
    • Prepare for and assist with therapeutic activities
    • Assist in the correct handling and measurement of bodily fluids and in the dispatch of specimens.
    • Record observations and findings on fluid / food / stool charts.
    • Record patient information in patient notes / electronic systems
    • Assist patients in selecting meals, drinks and snack of choice and assist with eating and drinking, where necessary.
    • Collect notes/patient information from locations across the Trust.
    • Collect medications from pharmacy.
    • Assist in the welcome and reception of patients into the clinical area.
    • Assist the registered nurse in the care of deceased patients.
    • Assist in the safe disposal of linen and clinical waste from the clinical area.
    • Undertake other clinical skills relevant to the clinical area
  • Develop good working relationships:
    • Develop good communication skills that demonstrate courtesy and respect.
    • Form good relationships with other team members including answering the telephone and passing on messages.
    • Support effective teamwork by undertaking other clinical activities, under supervision.
  • Personal development:
    • To complete the Fundamentals of Care Certificate within 3 months from commencing employment.
    • To undertake a level 2/3 accredited vocational qualification in Health and Social Care including attendance at weekly classroom teaching sessions.
    • To remain updated with issues relating to the post holders individual award.
    • To retain current competence in line with annual performance review.
  • Collaborative Working
    • Airedale NHS Foundation Trust is part of the West Yorkshire Association of Acute Trusts (WYAAT), a collaborative of the NHS hospital trusts from across West Yorkshire and Harrogate working together to provide the best possible care for our patients.
    • By bringing together the wide range of skills and expertise across West Yorkshire and Harrogate we are working differently, innovating and driving forward change to deliver the highest quality care. By working for Airedale Trust this is your opportunity to be a part of that change.
    • WYAAT is the acute sector arm of the West Yorkshire and Harrogate Health and Care Partnership, one of the largest integrated care systems in the country. The Partnerships ambition is for everyone to have the best possible health and wellbeing, and the work of WYAAT, and each individual trust, supports that ambition.


Job description

Job responsibilities

MAIN DUTIES:

The following relationships, knowledge, understanding, duties and responsibilities are not intended to be an exhaustive list; equally there are some areas that will not be applicable to all apprenticeships. The duties listed below are typical examples to illustrate the scope and responsibilities of the role of an apprentice HCSW; the precise requirements will be dictated by the clinical area in which the apprentice is working.

ORGANISATIONAL RELATIONSHIPS
  • Work under the supervision of a registered health professional in a clinical area.
  • Attend weekly classroom based teaching delivered by a training provider commissioned by the Trust
  • Undertake work based assessments, usually for staff employed by the training provider, to evidence their learning and practice
  • Keep regular contact with the clinical skills team to ensure satisfactory progress throughout their apprenticeship

KNOWLEDGE AND UNDERSTANDING
  • Principles of infection control
  • Customer relations
  • Maintaining a safe environment
  • Emergency procedures
  • Equality and Diversity

DUTIES AND AREAS OF RESPONSIBILITY
  • Maintain high standards of care
    • Undertake duties in different clinical areas under supervision.
    • Demonstrate compassion in all interactions with patients.
    • Demonstrate respect for patients.
    • Understand and work within policies and local procedures relating to Safeguarding Children and the Protection of Vulnerable Adults.
    • Understand the need to maintain and respect patient confidentiality
    • Complete mandatory training
    • Maintain a safe working environment, reporting incidents, accidents, complaints.
    • Adhere to Airedale NHS Foundation Trust policies.
  • Support team members with appropriate clinical activities under supervision:
    • Contribute to the movement and treatment of patients to maximise their independence and physical comfort.
    • Check patients skin condition and inform staff of any changes.
    • Assist other healthcare workers to support patients with hygiene and elimination needs, oral/eye care.
    • Assist other healthcare workers to support patients in expressing their healthcare needs.
    • Enable patients to be independent with everyday activities such as personal cares, mobility, eating and drinking
    • Ensure the safe use of daily living equipment e.g. walking aids
    • Prepare for and assist with therapeutic activities
    • Assist in the correct handling and measurement of bodily fluids and in the dispatch of specimens.
    • Record observations and findings on fluid / food / stool charts.
    • Record patient information in patient notes / electronic systems
    • Assist patients in selecting meals, drinks and snack of choice and assist with eating and drinking, where necessary.
    • Collect notes/patient information from locations across the Trust.
    • Collect medications from pharmacy.
    • Assist in the welcome and reception of patients into the clinical area.
    • Assist the registered nurse in the care of deceased patients.
    • Assist in the safe disposal of linen and clinical waste from the clinical area.
    • Undertake other clinical skills relevant to the clinical area
  • Develop good working relationships:
    • Develop good communication skills that demonstrate courtesy and respect.
    • Form good relationships with other team members including answering the telephone and passing on messages.
    • Support effective teamwork by undertaking other clinical activities, under supervision.
  • Personal development:
    • To complete the Fundamentals of Care Certificate within 3 months from commencing employment.
    • To undertake a level 2/3 accredited vocational qualification in Health and Social Care including attendance at weekly classroom teaching sessions.
    • To remain updated with issues relating to the post holders individual award.
    • To retain current competence in line with annual performance review.
  • Collaborative Working
    • Airedale NHS Foundation Trust is part of the West Yorkshire Association of Acute Trusts (WYAAT), a collaborative of the NHS hospital trusts from across West Yorkshire and Harrogate working together to provide the best possible care for our patients.
    • By bringing together the wide range of skills and expertise across West Yorkshire and Harrogate we are working differently, innovating and driving forward change to deliver the highest quality care. By working for Airedale Trust this is your opportunity to be a part of that change.
    • WYAAT is the acute sector arm of the West Yorkshire and Harrogate Health and Care Partnership, one of the largest integrated care systems in the country. The Partnerships ambition is for everyone to have the best possible health and wellbeing, and the work of WYAAT, and each individual trust, supports that ambition.


Person Specification

Qualifications

Essential

  • Functional Skills to at least Level 1 in English and Maths (Entry level 3 with the potential to achieve level 1 will be accepted in 1 subject)


Desirable

  • GCSEs Grade A - C in English and Maths
  • GCSEs Grade A - D in 2 other subjects


Experience

Essential

  • Contributing to a team environment


Desirable

  • Experience of working in a customer care environment
  • Experience of acting in a caring capacity


Knowledge

Essential

  • Knowledge of the NHS Constitution & 'Understanding the New NHS'
  • An understanding of working in a healthcare setting


Skills

Essential

  • To be able to communicate effectively with a range of people, both verbally and in writing.
  • To be able to demonstrate literacy and numeracy skills - able to demonstrate a good standard of written and spoken English.
  • Ability to work well within a team


Desirable

  • The ability to explain simple concepts clearly.


Communication

Essential

  • Able to communicate accurately and effectively with patients, members of the public and colleagues both verbally (face to face and over the telephone) and in writing.
  • Able to follow instructions and complete assigned tasks
  • Able to support and reassure patients/carers in distress


Desirable

  • Computer Literate

Person Specification

Qualifications

Essential

  • Functional Skills to at least Level 1 in English and Maths (Entry level 3 with the potential to achieve level 1 will be accepted in 1 subject)


Desirable

  • GCSEs Grade A - C in English and Maths
  • GCSEs Grade A - D in 2 other subjects


Experience

Essential

  • Contributing to a team environment


Desirable

  • Experience of working in a customer care environment
  • Experience of acting in a caring capacity


Knowledge

Essential

  • Knowledge of the NHS Constitution & 'Understanding the New NHS'
  • An understanding of working in a healthcare setting


Skills

Essential

  • To be able to communicate effectively with a range of people, both verbally and in writing.
  • To be able to demonstrate literacy and numeracy skills - able to demonstrate a good standard of written and spoken English.
  • Ability to work well within a team


Desirable

  • The ability to explain simple concepts clearly.


Communication

Essential

  • Able to communicate accurately and effectively with patients, members of the public and colleagues both verbally (face to face and over the telephone) and in writing.
  • Able to follow instructions and complete assigned tasks
  • Able to support and reassure patients/carers in distress


Desirable

  • Computer Literate


Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab) .

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab) .

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab) .

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab) .

Employer details

Employer name

Airedale NHS Foundation Trust

Address

Airedale General Hospital

Skipton Road

Steeton

BD20 6TD

Employer's website

https://www.airedale-trust.nhs.uk (Opens in a new tab)

Employer details

Employer name

Airedale NHS Foundation Trust

Address

Airedale General Hospital

Skipton Road

Steeton

BD20 6TD

Employer's website

https://www.airedale-trust.nhs.uk (Opens in a new tab)

Company

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