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Administrator Apprentice

Lifetime Training
£12,045.51 - 12,045.51 per year
Closing date
28 Oct 2022

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Role Type
Apprenticeship, Intermediate
Start Date
12-18 months
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Job Details

At Change Grow Live, you will be working towards a Customer Service Level 2 Qualification over the course of 15 months.

Key activities include:

- Assist in building management and to participate in building risk assessments as and when required in line with Health and Safety requirements and fire regulations.

- Coordinate intervention schedule.

- Distribute incoming/outgoing post and faxes.

- Maintain adequate stationary stocks within the office.

- Maintain petty cash systems.

- Manage an effective filing system to ensure that all documents are kept in an orderly manner.

- Assist in the servicing and maintenance of IT and telecommunication systems and all other office equipment (e.g. fax machine, photocopier).

- Work closely with the Administration, Clinical and Management Team to ensure that the administration, IT, and telecommunication systems operate in an effective and efficient manner.

- Develop and nurture sound relationships with both Change Grow Live Business Support and external office and equipment suppliers.

- Support the Clinical, Management and Administration Team with any additional tasks required by the post.

- To ensure effective processing of correspondence/data entry as required.

- To collate, monitor and report data/information and statistics as required.

- To maintain and assist with the setting up of a prescription filing system within the project.

- To co-ordinate operational requirements of the project base as required, e.g. room bookings etc.

- To be the Point of Contact for referrals from HMP Altcourse and enquiries and to ensure that all are dealt with promptly and courteously.

- Providing advice and information to service users and their family, carers, other agencies, and health care professionals.

- Co-ordinate team meetings liaising with the local manager. Prepare and take minutes where appropriate, disseminate minutes and actions.

- Ensure data is up to date and error free. Weekly checking for errors and correct, as necessary.

- Prepare statistical data and performance reports as required for internal purposes, and to meet the reporting requirements of stakeholders and commissioners including NDTMS monthly upload.

- Provide administrative back up in support of service operations.


Lifetime provides award-winning apprenticeship programmes and expert strategy advice. We are specialists in delivering apprenticeships across the Business Services, Management, Health and Social Care, Early Years, Active Leisure, Hospitality and Retail sectors between levels 2 to 5. We’ve developed through organic growth and strategic acquisitions over the last 25 years to become the UK's largest national provider of apprenticeships. We support over 20,000 learners a year, using our extensive knowledge and robust resource. Our team of over 1,000 employees ensures that we provide high quality, national coverage. Lifetime's Head Office houses our Operations 'Support Hub', while our delivery teams of Regional Trainers, English and maths Tutors, Area Managers, and Quality Improvement Coaches are field-based throughout the UK. This ensures that we can offer nationwide coverage with local delivery.

Find Us
0333 014 3669
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