This job has expired

Team Leader

Welsh Government
Consensus Support Services Ty Hendy Llwyngwern, Hendy Swansea Swansea SA4 0XX
£10.10 per hour
Closing date
30 Sep 2022

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Role Type
Apprenticeship, Advanced
Start Date
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Job Details

About the apprenticeship


To work individually and as part of a team, supporting the Team Coordinator/Service Manager to ensure the smooth running of the service and to ensure that individuals we support are provided with a safe, caring and stable environment. The post holder will support individuals in reaching their full potential by empowering them to fulfil their personal, social, educational & emotional needs, by providing a high standard of personalised care and support, while respecting the dignity, independence and individuality of each person.• To promote quality assurance, working towards legal, statutory and organisational obligations, to develop effective work strategies and processes, to ensure that the business is run in an efficient and responsible manner, balancing the maximisation of profitability with the ethos of excellent quality
• To balance the level of acceptable risk against the need to protect the health, safety and welfare of all concerned in all decision making. With the aim of enabling the individuals we support to lead a valued, fulfilling life and to maximise their independence to enable them to achieve their full potential
• To actively engage in learning and development opportunities, ensuring that the training compliance levels are met and maintained.
• To effectively manage financial performance, ensuring financial resources are appropriately managed & controlled

Additional information

Statutory Requirement
To ensure we comply with Health and Social Care Act 2008 (Regulated Activities) (Amendment) (Coronavirus) Regulations 2021 (“the regulations”), you will need to be fully vaccinated against Covid-19 unless clinically exempt

Because of the nature of our business, you are required to submit a Disclosure and Barring System Check. Any enhanced disclosures made by the DBS will remain strictly confidential. Please refer to this statement which is included on the inside page of the job application form.



• Registered with professional organisation.
• Excellent verbal and written communication skills.
• Excellent leadership qualities
• Ability to lead and work as part of a team.
• Ability to devise comprehensive reporting systems and analysis of information
• Ability to explain, develop and follow policies and protocols
• Ability to have a flexible approach to workload and manage your own time
• To be actively involved in own personal development
• Driving Licence
• Self-motivated, ability to work on own initiative.
• Good interpersonal skills.
• Have a positive approach to change and ability to manage change.
• Positive attitude to Health & Safety
• Sense of Humour
• A staff developer with the ability to shape and where necessary, manage other people's performance
• Experience caring for people with learning disabilities
• Experience working within the social care environment
• Experience of first line management
• Experience of budget management
• Skilled and knowledgeable in creative and person centered approaches to work with people.
• Clear understanding of confidentiality, safeguarding & equal opportunities (equality & diversity)
• Understanding of customer care
• Understanding of current care practices, government initiatives & regulatory requirements.
• Demonstrate an ability to translate theory into practice in a practical and person centered way
• Understanding of Quality Assurance & ability to develop processes and audit tools
• Driven by your success and enjoyment in relation to work with people who have challenging reputations
• A straight talker who is prepared to stand apart and be unpopular when circumstances demand this.


Educated to Level III or II diploma, and
exceptional experience and track record


Welsh Spoken Skills: No Welsh Written Skills: No

Course details

Training provider:

Training provider course:
Health & Social Care Level 3

About the employer

Consensus Support Services
Ty Hendy
Llwyngwern, Hendy

Disability confident

Yes, we are part of the Disability Confident Scheme from the UK Department for Work and Pensions.

Please note that all apprenticeships are open to everyone. However, some organisations have worked to achieve Disability Confident accreditation. You should always apply for the apprenticeship you feel best suited to.

Interview arrangements

The successful candidates will be notified of interview as appropriate.


Why an apprenticeship?

As an apprentice you will earn while you train. It’s a great career choice whether you are leaving school or college, returning to work after starting a family or looking for a new career. There’s a wide range of jobs on offer.  A job at the Welsh Government is unlike any other in Wales.

At the Welsh Government you’ll be given support and guidance so you can develop your skills in the workplace. You will also need to set aside time to study for your apprenticeship. You’ll be a valued member of the team from day one.

What apprenticeships are available?

We don’t currently have any apprenticeship opportunities open as we have now closed our scheme for 2019. If you’d like to keep updated on the vacancies that we’re advertising, you may want to visit our jobs board:  Welsh Government External Vacancies Board.

If you’d like to receive Job Alert e-mails that let you know when we’re advertising a role that suits your preferences, scroll to the bottom of the jobs board, and you’ll see the ‘Create Job Alert’ link.  Click this, and follow the on-screen instructions to set up your alerts.  You’ll need to log in or create an account as part of this process.

Who can apply?

To be eligible to apply you:

  • will be at least 16 years of age at the time of making your application
  • will not be in full-time education (you can apply while still attending school/college/university but will have finished or intend to finish your studies by the time your apprenticeship starts)
  • will need to meet the Civil Service Nationality requirements to apply.

ALS eligibility

Please note that ALS our training providers have their own eligibility in order to provide the funding required to undertake an apprenticeship. You may not be eligible to apply if:

  • you already hold a qualification at Level 3 or above in ICT, Software, Web and Telecoms or a similar subject
  • you already hold a qualification at Level 3 or above in Business Administration, Customer Service or a similar subject

What are the benefits?  

How much will I be paid?

You will earn £19,240 a year while training. When you pass your apprenticeship you can apply for a permanent job at the Welsh Government. Within 2 years of starting your apprenticeship you could be earning £22,500. 

You will get 31 days holidays as well as 10 public and privilege days. We offer flexible working arrangements to help you get the right work/life balance. You will also be eligible for membership of the Civil Service Pension Scheme

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