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Operations & Administration Assistant (L3 Advanced Apprenticeship)

Professional Apprenticeships
Emersons Green, Bristol
Closing date
27 Oct 2022

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Retail, Technology
Role Type
Apprenticeship, Advanced
Start Date
12-18 months
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Job Details

Fancy enrolling in an apprenticeship where you’ll have the opportunity to manage and update the e-commerce website, assist customers online, and administer and prepare orders? You’ll be taking a deep dive into what it’s like to run an online company in 2022! As well as that, you’ll be gaining career kick-starting, business experience, working in a high-energy and friendly work environment.

This apprenticeship promises to be unique and prosperous. You’ll get the exciting opportunity of working within a hyper-growing, e-commerce, wax melts company while being personally mentored by the Creative Director & Founder, and the rest of the team.

You’ll work towards your Level 3 Business Administrator qualification, and simultaneously gain exposure to business operations, administration, scaling a business, customer experience, CRM tools, and more. Aside from progressing your skills professionally, you’ll also be surrounded by a collaborative team that cares deeply about helping one another and provides a real family feel.

Your duties and responsibilities in this role will consist of:

  • Printing & Designing Product Labels
  • Excel/Google Sheets Data work
  • Website and product updates
  • Packing Orders
  • Processing customer returns/assisting customers
  • All training provided


  • 5 GCSEs grades A*-C/9-4 or equivalent (including English Language and Maths)

Skills Required:

  • Passion and interest in business
  • Understanding of Microsoft Excel
  • Professional, clear and confident communicator
  • Self-motivated and capable of working well in a team

Personal qualities:

  • High energy
  • Attention to detail
  • Confident
  • Ideally high pass in Maths (shows attention to detail)
  • Enthusiastic

Salary, Hours & Benefits:

  • Quarterly team activities
  • Employee of the month & quarter
  • 28 days annual leave plus bank holidays
  • Onsite parking
  • Medical cash plan
  • Pension
  • Fantastic work environment
  • Family feel

Future prospects:

Sassy Wax Shop offer long-term security and the opportunity to progress and specialise in a certain department if you show the right skills. These include administration, marketing, warehouse, accounts etc.

Training to be provided:

Training will be delivered by an industry-experienced training team at Professional Apprenticeships, anchored by real-world use of modern technology, so that the skills we create can be directly applied in the workplace.

Throughout the apprenticeship, learners receive coaching, help and guidance from a dedicated team who are there to ensure you get the most from your experience.

Successful completion of this apprenticeship gives you an accredited Level 3 Business Administrator qualification, with training in:

  • Project management
  • Systems & processes
  • Business structures
  • Interpersonal skills needed to liaise with clients and franchisees
  • Business communication
  • Organisation
  • Managing change
  • Problem solving & much more


We're Professional Apprenticeships, a South West based apprenticeship provider, with a mission to help applicants find and secure their dream apprenticeship! 

Although we have over 50 years’ experience between us now, we were once former apprentices ourselves. So we know first-hand the possibilities unlocked by a well-planned apprenticeship.

There are many misconceptions about apprenticeships. Today young people visualise apprenticeships as a viable alternative to university. Over 8,000 local businesses employ apprentices to further develop their workforce.

We place more emphasis on the recruitment and matching process to ensure that both the young person and business can be sure they find the perfect match.

Check out our current apprenticeship vacancies now!

Find Us
0117 422 4000
Filwood Green Business Park, 1 Filwood Park Ln,
United Kingdom
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