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Business Administration Apprentice - Recruitment

Employer
NHS England Apprenticeships
Location
Brierley Hill
Salary
Competitive salary
Closing date
9 Oct 2022

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Job Details

Job summary

An exciting opportunity has become available for a motivated individual to undertake an intermediate apprenticeship in Business Administration within the Recruitment Department at West Midlands Ambulance Service University NHS Foundation Trust.

The apprenticeship will equip successful applicants with essential skills within an administrative environment as well as a Level 3 qualification. The programme is suitable for applicants who are looking for both work experience within a large organisation and to gain a qualification within Business Administration

Main duties of the job

Within the recruitment department you will work alongside a well-established team assisting applicants through the selection process. You will learn how to process pre-employment checks to ensure that everything is in place in preparation for applicants to commence their new roles within the service. You will also help to respond to queries on the telephone, face to face and via email to help build and develop key communication skills.

If you are passionate about working within our multi-award winning service and playing your part in ensuring that we continue to deliver excellent care to our communities within the West Midlands then we want to hear from you

About us

West Midlands Ambulance Service positively welcomes diversity and aims to be a truly inclusive place to work. We are looking for self-motivated, enthusiastic people from all backgrounds that care about making a difference.

The Trust is currently under-represented in terms of people from BME backgrounds and welcomes applicants from these communities. Selection will be on a basis of merit. The Trust has achieved the status of a Disability Confident Leader and guarantees to invite to assessment applicants who meet the criteria for the job vacancy. To ensure the diversity of the workforce and understand the differing needs of our communities, the Trust is committed to the principles of Positive Action.

If you wish to discuss and adjustments that you may need for the role of the assessment process prior to your application, then please do not hesitate to contact the recruitment team

The Trust is proud to support our Armed Forces community and have signed up to the Step Into Health initiative. We welcome applications from Armed Forces Veterans and Service leavers.

We do endeavour to respond to all candidates on an individual basis. Therefore we do ask for your co-operation and patience whilst the short listing process takes place. After the closing date please ensure you check your emails (including junk mail) & NHS Jobs account regularly as contact is usually made via this method

Date posted

26 September 2022

Pay scheme

Other

Salary

£4.81 an hour

Contract

Apprenticeship

Duration

18 months

Working pattern

Full-time

Reference number

C9217-363-22-23

Job locations

Ambulance Headquarters

Waterfront Business Park

Brierley Hill

West Midlands

DY5 1LX

Job description

Job responsibilities

1.1. Provides full administrative support clerical i.e. filing, photocopying, typing, retrieval of document as and when required.

1.2. To support the Trusts paperless vision working electronically where possible.

1.3. Input, retrieve and collate information using Departmental and Trust computer systems. Prepares correspondence, reports, memos, orders, etc. using a range of data systems.

1.4. To receive visitors to the department in a professional, friendly manner while actively maintaining the security of the area.

1.5. Deal with face to face or telephone enquiries; convey messages and transfer calls as necessary while maintaining confidentiality at all times.

1.6. To be responsible for receiving and processing of mail, incoming and out-going telephones calls in accordance with Trust Policies,

1.7. To communicate effectively and liaise with other health professionals in a clear concise and professional manner.

1.8. Works in accordance with documented procedures to ensure full compliance with Quality Management Systems.

1.9. Liaise with other agencies, departments and official bodies to assist in providing a high quality and efficient service sharing information as appropriate.

1.10. To act as an ambassador for the department and promote services.

1.11. Undertake statutory training as required in accordance with Health and Safety regulations.

1.12. To maintain health and safety and security on own work environment.

1.13. To achieve apprenticeship standard (Functional Skills, NVQ and Technical Certificate) within the specified time frame and:

*Attend all of the training sessions for the programme whenever necessary

*Undertake any other required development work

1.14. Undertakes any other duties that may be required from time to time and are commensurate with the level of the post.

Participates in any training/development appropriate for the role

Job description

Job responsibilities

1.1. Provides full administrative support clerical i.e. filing, photocopying, typing, retrieval of document as and when required.

1.2. To support the Trusts paperless vision working electronically where possible.

1.3. Input, retrieve and collate information using Departmental and Trust computer systems. Prepares correspondence, reports, memos, orders, etc. using a range of data systems.

1.4. To receive visitors to the department in a professional, friendly manner while actively maintaining the security of the area.

1.5. Deal with face to face or telephone enquiries; convey messages and transfer calls as necessary while maintaining confidentiality at all times.

1.6. To be responsible for receiving and processing of mail, incoming and out-going telephones calls in accordance with Trust Policies,

1.7. To communicate effectively and liaise with other health professionals in a clear concise and professional manner.

1.8. Works in accordance with documented procedures to ensure full compliance with Quality Management Systems.

1.9. Liaise with other agencies, departments and official bodies to assist in providing a high quality and efficient service sharing information as appropriate.

1.10. To act as an ambassador for the department and promote services.

1.11. Undertake statutory training as required in accordance with Health and Safety regulations.

1.12. To maintain health and safety and security on own work environment.

1.13. To achieve apprenticeship standard (Functional Skills, NVQ and Technical Certificate) within the specified time frame and:

*Attend all of the training sessions for the programme whenever necessary

*Undertake any other required development work

1.14. Undertakes any other duties that may be required from time to time and are commensurate with the level of the post.

Participates in any training/development appropriate for the role

Person Specification

Qualifications

Essential

  • 5 GCSEs at Grade D/3 or above including English, Maths & IT
  • Must be willing to complete a level 3 apprenticeship in Business Administration

Person Specification

Qualifications

Essential

  • 5 GCSEs at Grade D/3 or above including English, Maths & IT
  • Must be willing to complete a level 3 apprenticeship in Business Administration


Employer details

Employer name

West Midlands Ambulance Service University NHS Foundation Trust

Address

Ambulance Headquarters

Waterfront Business Park

Brierley Hill

West Midlands

DY5 1LX

Employer's website

https://wmas.nhs.uk/careers-staff-room/ (Opens in a new tab)

Employer details

Employer name

West Midlands Ambulance Service University NHS Foundation Trust

Address

Ambulance Headquarters

Waterfront Business Park

Brierley Hill

West Midlands

DY5 1LX

Employer's website

https://wmas.nhs.uk/careers-staff-room/ (Opens in a new tab)

Company

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