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Information Assistant - Apprentice

Employer
NHS England Apprenticeships
Location
Oswestry
Salary
Competitive salary
Closing date
10 Oct 2022

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Job Details

Job summary

The NHS is the biggest employer in Europe. It's a world-renowned institution and an exciting place to work, full of challenges and opportunities.

The Robert Jones and Agnes Hunt Orthopaedic Hospital (RJAH) is one of the leading specialist orthopaedic hospitals in the country, with some of the highest levels of staff and patient satisfaction, as well as a strong reputation for innovation. We work together as a team of over 1,600 expert members of staff to make a difference for our patients and their families.

Our latest CQC Report was published in February 2019 and saw us rated as 'Good' overall and 'Outstanding' for care.

Who we're looking for...

An exciting opportunity has arisen for an apprentice to join the Information Department. An apprenticeship is a fantastic opportunity for you to explore the NHS and to begin a journey that will provide an exciting and fulfilling career pathway.

You will be enrolled with a local education provider and will work towards completion of the Level 3 Business Administration apprenticeship.

Main duties of the job

The post holder will work in conjunction with and in support of colleagues in the Information Department, to assist in the provision of a comprehensive information service to managers and healthcare professionals.

Our function is to collate, prepare and distribute data across the Trust and you will become an integral part of the team working alongside your Analyst colleagues.

You must be confident, an excellent communicator, and able to work with existing procedures and processes within the Team. You need an eye for detail and be able to work to tight deadlines. You will be fully supported and have the opportunity to develop strong IT application skills.

About us

Our aim is to aspire to deliver world class patient care, and we want talented, dedicated and passionate people to help us achieve this.

Our continued success is accomplished through the skills and expertise of our staff, which is underpinned by our values: Friendly, Caring, Excellence, Professional and Respect. If your values align to ours, and you would like to join us in aspiring to deliver world class patient care, we would love to hear from you.

Joining RJAH is more than just a job - we want our people to have the best opportunities to thrive in their role.

Whether you're starting out in your career, or have a wealth of experience - we're always looking to recruit outstanding individuals in a range of clinical areas, as well as support and administrative roles.

We have a range of fantastic staff benefits on offer to everyone who joins RJAH and you'll have access to state-of-the-art facilities and outstanding professional development opportunities.

RJAH has strong links with a range of universities including Staffordshire, Keele, Glyndwr, Chester and Birmingham.

Shropshire is also one of the most attractive parts of the country, with a rich historic culture and excellent transport links. The hospital is located on a site outside Oswestry, just off the A5. The nearest train station is in Gobowen, approximately two miles from the hospital. The station is part of the Chester to Birmingham line.

Date posted

27 September 2022

Pay scheme

Other

Salary

£9,405 a year .

Contract

Apprenticeship

Duration

18 months

Working pattern

Full-time

Reference number

224-PA20220900018

Job locations

RJAH

Oswestry

SY10 7AG

Job description

Job responsibilities

  • Prepare and distribute routine reports used operationally throughout the Trust.
  • Assist with the processing and production of data submissions to meet external reporting requirements.
  • Log ad-hoc requests made into the Department.
  • Ensure procedural documentation is kept up to date; update and review as required.
  • To be aware of and inform senior information colleagues of any issues and problems with respect to data quality and completeness.
  • To keep patient information confidential at all times, abiding by the Trust's Confidentiality and Data Protection Policies.
  • Communicate in a professional manor by spoken word, telephone, e-mail, letter and face to face particularly involving specialist information.
  • Plan and organise own workload. Planning tasks and activities which may require adjustment due to variable workloads / interruptions.


Job description

Job responsibilities

  • Prepare and distribute routine reports used operationally throughout the Trust.
  • Assist with the processing and production of data submissions to meet external reporting requirements.
  • Log ad-hoc requests made into the Department.
  • Ensure procedural documentation is kept up to date; update and review as required.
  • To be aware of and inform senior information colleagues of any issues and problems with respect to data quality and completeness.
  • To keep patient information confidential at all times, abiding by the Trust's Confidentiality and Data Protection Policies.
  • Communicate in a professional manor by spoken word, telephone, e-mail, letter and face to face particularly involving specialist information.
  • Plan and organise own workload. Planning tasks and activities which may require adjustment due to variable workloads / interruptions.


Person Specification

Experience

Essential

  • Education to GCSE level or equivalent as a minimum (inc Maths and English)


Skills and Knowledge

Essential

  • Interpersonal skills, Computer literate, keyboard skills
  • Good verbal and written communication
  • Numerate
  • Team working


Desirable

  • Knowledge of MS Office suite


Personal Qualities

Essential

  • Self-motivated and willing to learn
  • Good communication / interpersonal skills
  • Able to work to deadlines
  • Good telephone manner
  • Discretion when dealing with sensitive information
  • Ability to organise/prioritise own work
  • Ability to manage busy workload where accuracy and attention to detail is essential

Person Specification

Experience

Essential

  • Education to GCSE level or equivalent as a minimum (inc Maths and English)


Skills and Knowledge

Essential

  • Interpersonal skills, Computer literate, keyboard skills
  • Good verbal and written communication
  • Numerate
  • Team working


Desirable

  • Knowledge of MS Office suite


Personal Qualities

Essential

  • Self-motivated and willing to learn
  • Good communication / interpersonal skills
  • Able to work to deadlines
  • Good telephone manner
  • Discretion when dealing with sensitive information
  • Ability to organise/prioritise own work
  • Ability to manage busy workload where accuracy and attention to detail is essential


Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab) .

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab) .

Additional information

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab) .

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab) .

Employer details

Employer name

Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust

Address

RJAH

Oswestry

SY10 7AG

Employer's website

https://www.rjah.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust

Address

RJAH

Oswestry

SY10 7AG

Employer's website

https://www.rjah.nhs.uk/ (Opens in a new tab)

Company

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