This job has expired

Business Administration Apprentice - Education & Training

Employer
NHS England Apprenticeships
Location
Brierley Hill
Salary
Competitive salary
Closing date
11 Oct 2022

View more

You need to sign in or create an account to save a job.

Job Details

Job summary

West Midlands Ambulance Service University NHS Foundation Trust is looking to recruit an enthusiastic individual who is looking to take on a Level 3 Business Administration Apprenticeship

Working within the Education and Training Team the post holder will be required to assist with the provision of a comprehensive and effective administrative service to support the smooth and efficient running of the department.

You will work as part of a team alongside other clerical staff within the department and will be part of a multidisciplinary team delivering a high-quality service on behalf of the Trust.

Main duties of the job

Reporting through to the Head of Education & Training, the post holder will be responsible for assisting with the maintenance of specific administration functions, ensuring that job performance, productivity and regulated quality standards are adhered to and meet the requirements of the National Training Academy and its Awarding Bodies.

Alongside the administration team you will assist with the maintenance of a full range of office systems, including processing correspondence, drafting letters, photocopying, faxing using directory systems. You will undertake complex administration tasks within the Education & Training Department as and when required.

Applicants must be committed to the completion of an 18-month apprenticeship agreement and will commence a level 3 apprenticeship programme from day 1 with the Trust.

All relevant assessments must be satisfactorily met as part their apprenticeship standard and award in Business Administration and additional training will be required that is specific to the duties of this post.

About us

West Midlands Ambulance Service positively welcomes diversity and aims to be a truly inclusive place to work. We are looking for self-motivated, enthusiastic people from all backgrounds that care about making a difference.

The Trust is currently under-represented in terms of people from BME backgrounds and welcomes applicants from these communities. Selection will be on a basis of merit. The Trust has achieved the status of a Disability Confident Leader and guarantees to invite to assessment applicants who meet the criteria for the job vacancy. To ensure the diversity of the workforce and understand the differing needs of our communities, the Trust is committed to the principles of Positive Action.

If you wish to discuss and adjustments that you may need for the role of the assessment process prior to your application, then please do not hesitate to contact the recruitment team

The Trust is proud to support our Armed Forces community and have signed up to the Step Into Health initiative. We welcome applications from Armed Forces Veterans and Service leavers.

We do endeavour to respond to all candidates on an individual basis. Therefore we do ask for your co-operation and patience whilst the short listing process takes place. After the closing date please ensure you check your emails (including junk mail) & NHS Jobs account regularly as contact is usually made via this method.

Date posted

30 September 2022

Pay scheme

Other

Salary

£4.81 an hour increasing to national minimum wage for age after 12 months

Contract

Apprenticeship

Duration

18 months

Working pattern

Full-time

Reference number

C9217-366-22-23

Job locations

National Training Academy

Dudley Road

Brierley Hill

West Midlands

DY5 1LQ

Job description

Job responsibilities

Provides full administrative support clerical i.e. filing, photocopying, typing, retrieval of document as and when required.

To support the Trusts paperless vision working electronically where possible.

Input, retrieve and collate information using Departmental and Trust computer systems. Prepares correspondence, reports, memos, orders, etc. using a range of data systems.

To receive visitors to the department in a professional, friendly manner while actively maintaining the security of the area.

Deal with face to face or telephone enquiries; convey messages and transfer calls as necessary while maintaining confidentiality at all times.

To be responsible for receiving and processing of mail, incoming and out-going telephones calls in accordance with Trust Policies,

To communicate effectively and liaise with other health professionals in a clear concise and professional manner.

Works in accordance with documented procedures to ensure full compliance with Quality Management Systems.

Liaise with other agencies, departments and official bodies to assist in providing a high quality and efficient service sharing information as appropriate.

To act as an ambassador for the department and promote services.

Undertake statutory training as required in accordance with Health and Safety regulations.

To maintain health and safety and security on own work environment.

To achieve apprenticeship standard (Functional Skills, NVQ and Technical Certificate) within the specified time frame and:

Attend all of the training sessions for the programme whenever necessary

Undertake any other required development work

Undertakes any other duties that may be required from time to time and are commensurate with the level of the post.

Participates in any training/development appropriate for the role

Job description

Job responsibilities

Provides full administrative support clerical i.e. filing, photocopying, typing, retrieval of document as and when required.

To support the Trusts paperless vision working electronically where possible.

Input, retrieve and collate information using Departmental and Trust computer systems. Prepares correspondence, reports, memos, orders, etc. using a range of data systems.

To receive visitors to the department in a professional, friendly manner while actively maintaining the security of the area.

Deal with face to face or telephone enquiries; convey messages and transfer calls as necessary while maintaining confidentiality at all times.

To be responsible for receiving and processing of mail, incoming and out-going telephones calls in accordance with Trust Policies,

To communicate effectively and liaise with other health professionals in a clear concise and professional manner.

Works in accordance with documented procedures to ensure full compliance with Quality Management Systems.

Liaise with other agencies, departments and official bodies to assist in providing a high quality and efficient service sharing information as appropriate.

To act as an ambassador for the department and promote services.

Undertake statutory training as required in accordance with Health and Safety regulations.

To maintain health and safety and security on own work environment.

To achieve apprenticeship standard (Functional Skills, NVQ and Technical Certificate) within the specified time frame and:

Attend all of the training sessions for the programme whenever necessary

Undertake any other required development work

Undertakes any other duties that may be required from time to time and are commensurate with the level of the post.

Participates in any training/development appropriate for the role

Person Specification

Experience

Essential

  • Experience of MS Office (word, excel, outlook, etc)


Qualifications

Essential

  • 5 GCSE's at Grade D/3 or above including English, Maths & IT (or equivalent)


Desirable

  • Willing to complete a Level 3 Apprenticeship qualification in Business Administration

Person Specification

Experience

Essential

  • Experience of MS Office (word, excel, outlook, etc)


Qualifications

Essential

  • 5 GCSE's at Grade D/3 or above including English, Maths & IT (or equivalent)


Desirable

  • Willing to complete a Level 3 Apprenticeship qualification in Business Administration


Employer details

Employer name

West Midlands Ambulance Service University NHS Foundation Trust

Address

National Training Academy

Dudley Road

Brierley Hill

West Midlands

DY5 1LQ

Employer's website

https://wmas.nhs.uk/careers-staff-room/ (Opens in a new tab)

Employer details

Employer name

West Midlands Ambulance Service University NHS Foundation Trust

Address

National Training Academy

Dudley Road

Brierley Hill

West Midlands

DY5 1LQ

Employer's website

https://wmas.nhs.uk/careers-staff-room/ (Opens in a new tab)

Company

Working for us We are 1.3 million strong We are from all walks of life We Are the NHS

And you could be too.

The NHS offers many different roles, in different settings, with different ways of working, within hundreds of organisations.

This creates a unique opportunity for people who want a varied, flexible and challenging career within a world-class culture.

Get Involved

We have our own recruitment website that advertises job vacancies via NHS Jobs, online recruitment sites as well as social media. You can search for jobs, find jobs that match your skills, and apply for NHS England and NHS Improvement vacancies online.

See below for NHS England and NHS Improvement’s current vacancies.

If you’re not sure what you’re looking for, you can explore over 350 careers, compare specific opportunities and take the find a career quiz on the Health Careers website.

Anyone working in any part of the NHS should feel part of a team where we bring out the very best in one another – inspiring each and every person and unleashing potential.

You need to sign in or create an account to save a job.

Get job alerts

Create a job alert and receive personalised job recommendations straight to your inbox.

Create alert