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Technical & Product Listing Support Apprentice (L3 Advanced Apprenticeship)

Professional Apprenticeships
Kingswood, Bristol
Closing date
2 Nov 2022

View more

Retail, Technology
Role Type
Apprenticeship, Advanced
Start Date
12-18 months
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Job Details

Passionate about tech and would love to build a flourishing career within the industry? This opportunity could be just what you’re looking for. Shirtbox is an e-commerce company selling its own designed t-shirts, hoodies, and fine art prints.

Shirtbox is looking for some technically savvy apprentices with a varied skillset, looking to expand their knowledge in a variety of several very practical areas, such as coding, advertising campaigns, and hardware diagnostics, to name just a few.

As an IT Support Apprentice, you’ll thrive on the dynamism and variety of a smaller but established online business and be willing to learn new concepts, skills and systems.


  • Creating and maintaining spreadsheets, both in Excel and Google Sheets.
  • Building and curating product listings including those on our main retail site, among other marketplaces via the use of Python scripts.
  • Making and optimizing basic advertising campaigns for those product listings.
  • Basic in-house IT Support when other members of staff are having technical issues.
  • Hardware diagnostics and repairing computers, printers, and other devices.
  • Writing and updating documentation on key parts of the job role.
  • We may require assistance in the Customer Service department seasonally.


  • The ability to touch-type.
  • Moderate knowledge of Excel & Google Sheets.


  • Although these skills are not required, any experience or willingness you have to learn these abilities will prove invaluable to our business.
  • An understanding of Python versions 2 & 3 mainly, but other scripting and coding languages will not go amiss.
  • A grasp on website fundamentals such as Liquid, HTML, CSS and JavaScript.
  • Knowledge of databases, primarily in MySQL environments.
  • Experience in Adobe apps, such as Photoshop and Illustrator.


  • 5 GCSEs grades A*- C/9-4 or equivalent (including English and Maths)


You will undertake the ground-breaking Professional Apprenticeships ICT Level 3 qualification. Professional Apprenticeships hold the title of Bristol and Bath Apprenticeship Training Provider of the Year for 2021. They also boast the highest Ofsted rating, which only a select few training providers in the region have.

During this advanced apprenticeship, you will learn a vast range of knowledge, skills and behaviours, covering topics such as

  • Data Security
  • Hardware & Software
  • Computer Networking and so much more.

The programme is designed to mould you into a high-level, all-rounded technician. You will learn in detail about:

  • Cloud & Mobile Technologies
  • Technical Problem Solving
  • Advanced Data Security
  • Computer Networks
  • IT Communication & much more.

These modules are designed to jump-start your career and make you stand out in an increasingly competitive field, boosting your future earning potential.


  • Confident
  • Polite
  • Willing
  • Team player


The role offers long-term security and the opportunity to progress and specialise.


  • 20 days annual leave plus bank holidays
  • Onsite parking
  • Social team-building activities
  • Fantastic work environment – truly cares about its employee’s professional development
  • Previously supported multiple successful apprentices.
  • Guaranteed job upon successful completion of the apprenticeship


This apprenticeship promises to be rewarding and unique. You’ll get the exciting opportunity of working within a growing, e-commerce, clothing company while being personally mentored by the IT team, and an external, highly experienced IT professional from Professional Apprenticeships.

Aside from progressing your skills professionally, you’ll also be surrounded by a collaborative team that cares deeply about helping one another. Shirtbox is a long-time employer of apprentices, and their head of IT started as an apprentice himself 5 years ago!


We're Professional Apprenticeships, a South West based apprenticeship provider, with a mission to help applicants find and secure their dream apprenticeship! 

Although we have over 50 years’ experience between us now, we were once former apprentices ourselves. So we know first-hand the possibilities unlocked by a well-planned apprenticeship.

There are many misconceptions about apprenticeships. Today young people visualise apprenticeships as a viable alternative to university. Over 8,000 local businesses employ apprentices to further develop their workforce.

We place more emphasis on the recruitment and matching process to ensure that both the young person and business can be sure they find the perfect match.

Check out our current apprenticeship vacancies now!

Find Us
0117 422 4000
Filwood Green Business Park, 1 Filwood Park Ln,
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