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Salesforce Administrator Apprentice

Employer
LDN Apprenticeships
Location
First Floor, Stowey House, Suite 6, Bridport Rd, Poundbury, Dorchester, DT1 3SB
Salary
£21,000 per annum
Closing date
13 Oct 2022

View more

Specialism
IT
Sector
Technology
Role Type
Apprenticeship, Advanced
Start Date
Immediate
Duration
12-18 months
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Job Details

Gungho Marketing is a well-established and rapidly growing business-to-business marketing agency headquartered in Poundbury, Dorchester with offices globally in the UK and USA. They work with exciting and dynamic international technology companies, who engage their services to drive sales acceleration and growth programmes in Europe, Asia-Pacific & the Americas. Gungho offer extensive and ongoing internal training, along with specialist external coaching and operates on a 10-hour day, four days a week.

 

Key Responsibilities:

The Salesforce Administrator Apprentice will provide essential day-to-day management, assistance and support for the Gungho Salesforce CRM. This position reports directly to the Salesforce Administrator and supports the Operations Directors and Managers with Salesforce administration.

 

Responsibilities:

  • Moving users between campaigns
  • Data manipulation by Data Loader/Data Wizard (Importing/exporting and/or effectively and accurately marking up records)
  • Building and maintaining lists, reports & dashboards for the calling team
  • Creating new users in Salesforce and making changes when required
  • Weekly admin/housekeeping tasks such as adding new data to campaigns (to be directed by Salesforce Administrator)
  • Track and monitor the storage capacity of our Salesforce.com and alert before capacity reaches 90%

 

Supporting the Salesforce Administrator with the following:

  • Importing contacts and accounts
  • Building and maintaining dashboards
  • Building and maintaining List Views
  • Merging duplicate contacts/accounts
  • Proactive Salesforce optimization and innovation – be aware of Salesforce updates and add-ons
  • Quickly solving any login/password issues etc.
  • Offboarding of clients – remove any trace within Salesforce.com.
  • Analysis of data set
  • Exporting reports
  • Investigate and fix bugs/issues in Salesforce
  • Monitor for user errors within Salesforce
  • Manage and maintain any suppression files required under the regulatory policy and any client do not call lists

 

Entry Requirements

You’ll need to attend an online Zoom screening interview with our Talent Team (don’t worry, we’re a friendly bunch!) and pass initial assessments in Maths and English.

  • You will need to be a commutable distance to the office location.

 

Skills Required

  • An individual who wants to work in the cloud software industry.
  • A team player
  • A real desire to learn and forge a rewarding career
  • A good communicator
  • A strong interest in technology and business operations 

 

Additional information

  • Salary will rise to £23,000 per annum upon completion of Salesforce Admin Certification
  • Salary will rise to £25,000 - £30,000 per annum once apprenticeship complete

Company

At LDN Apprenticeships, we believe that young people are remarkable and that they have the potential to help businesses achieve remarkable things.

We’re here to help you start a career you will love. From our awesome Career Kickstarter events, to our brilliant digital apprenticeship programmes and our community of hundreds of ambitious apprentices – everything we do is designed to help you succeed.

9 out of 10 of our apprentices end up in full-time work or going to university once they’ve completed their apprenticeship. Many receive great pay rises during and after their apprenticeship and all take a huge step towards a brighter future and a brilliant, fulfilling career.

We believe that hiring young people based on a CV is wrong. Instead, we focus on helping people to harness their #EEWAP, and we structure our recruitment process around face to face interactions and a personal touch. We are passionate about breaking the norm and challenging how organisations recruit their future champions.

So what does #EEWAP mean?

E – Energy

E – Enthusiasm

W – Willingness to Learn

A – Ability to take Feedback

P – Propensity to take Action

If you think you’ve got #EEWAP, we think you’d make the perfect LDN Apprentice!

Find Us
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