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IT Technician Apprentice

Employer
QA Apprenticeships
Location
BS14 9LS, Bristol (City Centre)
Salary
£14,000 - £16,000 per annum
Closing date
27 Nov 2022

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Specialism
IT
Sector
Technology, Telecommunications
Role Type
Apprenticeship, Advanced
Start Date
Immediate
Duration
12-18 months

Job Details

Employer description:

St Bernadette’s Catholic Secondary School prides itself on being a vibrant faith community and an ambitious learning community, where everyone is valued and has a part to play. Strong, caring relationships, high expectations and making the most of every opportunity are key features of the school. 

Overview:

A fantastic opportunity is now available to join the IT team at an outstanding secondary school.

You will be benefiting from the Level 3 IT apprenticeship programme which will provide a platform for a future career in IT.

Salary:

£14,000 - £16,000 per annum. 

Job purpose:

You will be reporting to the Network Manager and providing technical support for all users of the ICT network.

This job role will support all hardware (including but not limited to PCs, laptops, projectors, printers, interactive boards and Chromebooks), software, operating systems and network infrastructure items.

Key Responsibilities:

  • Provide excellent first line IT support to the user community
  • Work with the Senior ICT Technician and Network Manager to resolve ICT helpdesk issues in a timely and efficient manner
  • Carry out a programme of repairs and maintenance in order to ensure the working order of ICT related resources
  • Assist school staff in configuring workstations and systems to ensure effectiveness
  • Adding and updating inventory records of all ICT equipment
  • Assisting with the implementation of ICT projects and training users in the use of new equipment
  • Work safely and make Health and Safety observations on behalf of and make reports to the Network Manager 

General Accountabilities:

  • So far as reasonably practicable, the post holder must ensure that safe working practices are adopted by employees, and in premises/work areas for which the post holder is responsible, to maintain a safe working environment for employees and service users. These are defined in the Corporate Health, Safety and Welfare policy, departmental policies and codes of practice
  • Work in compliance with the Codes of Conduct, Regulations and Policies of the School and Local Authority, and their commitments to equal opportunities
  • Ensure that output and quality of work is of a high standard and complies with current legislation / standards 

What we are looking for:

Desirable skills/attributes:

  • Genuine interest in IT
  • Excellent customer service skills
  • Confident personality
  • Strong communication skills
  • Good organisational and problem-solving skills
  • Able to work effectively on their own as well as part of a team
  • Ability to effectively organise own time
  • Ability to keep calm under pressure
  • A wholly professional attitude
  • Commitment to own professional development and apprenticeship programme 

Working hours:

37hrs per week,

8:15am – 4:30pm (45 mins lunch) 

Benefits:

  • Onsite parking
  • 4pm finish Friday
  • 24 days holiday per year

Important information:

QA’s apprenticeships are funded by the Education & Skills Funding Agency (ESFA), an executive agency of the Department for Education.

To be eligible for a Government funded apprenticeship you must have lived in the UK or European Economic Area (EEA) for the last 3 consecutive years.

Company

QA Apprenticeships is the first Ofsted 'Outstanding' rated IT apprenticeships provider, as well as 3-time consecutive winner of Apprenticeship Programme of the Year (2012, 2013 and 2014). According to Ofsted, we deliver "world-class" apprenticeship programmes with "exceptionally well qualified" staff. Most of our apprentices "deliver a high standard of work for their employers and exceed expectations, often finding better ways of working and reducing costs".

Why choose QA Apprenticeships?

  • The first IT apprenticeships business rated Ofsted Outstanding
  • 100% of QA apprentices have jobs from day one of their 12–14 month apprenticeship programmes
  • 94% of QA apprentices secure permanent employment after completing; this is 20% higher than the national average (National Apprenticeship Service 2012)
  • We have won the coveted Apprenticeship Programme of the Year award for three consecutive years at The Learning Awards 2012, 2013 & 2014
  • Leading apprenticeship partner for Microsoft, Oracle, HPE, Cisco and Association of Project Management

 

Company info
Website
Telephone
01753898736
Location
Rath House 55-65 Uxbridge Road
Slough
Berkshire
SL1 1SG
GB

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