Audio Visual Technician Apprentice

What will the apprentice be doing?

You will provide support to lecture theatres, meeting rooms, classrooms and event spaces, assisting with technology such as Crestron control systems, PCs, projectors, visualisers and lecture capture. Sometimes there will be the use of remote tools to monitor and help users and you will be part of problem-solving and troubleshooting technical issues as they arise. You may get involved in the process of upgrading in-room equipment, or aiding in testing new technology, and there will be additional work with audio and video production and live event streaming.

The main responsibilities of the role are:

• Supporting teaching, events, and meetings
• Supporting and maintaining a broad range of AV and IT technology and services
• Managing support tickets and bookings within applicable SLAs
• Participate in the continual service improvement process
• To contribute to our knowledge base and documentation as required and adhere to University's IT policy
• Function as an ambassador providing advice and knowledge where appropriate

What training will the apprentice take and what qualification will the apprentice get at the end?

• On and off the job training
• Level 5 Audio Visual Training
• Day release at College/Training Provider

What is the expected career progression after this apprenticeship?

Depending on the circumstances of the business upon completion of the apprenticeship programme there could be a potential position of employment available.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Analytical skills, Logical, Team working

Qualifications

A Level or equivalent ICT/Related subject (Grade Pass) Essential

Things to consider

This vacancy is to start immediately therefore you must be available to start before applying. The closing date, interview date and start date are subject to change. This vacancy may close early if sufficient applications are received. Please ensure you apply early to avoid disappointment. Individuals are able to undertake an apprenticeship at a higher level than a qualification they currently hold, including any previously completed apprenticeships. Individuals can also undertake an apprenticeship at the same level, or lower level than a qualification they already hold as long as the new apprenticeship allows for new skills to be acquired and the content of the training is materially different from any previous qualification or apprenticeship. Northern Skills will check candidates' eligibility prior to any interviews. Please be aware that as Northern Skills provide a recruitment matching service, we will also consider you for roles which pay the Apprenticeship National Minimum Wage.